Hilton Tokyo 4.5* (Shinjuku) - Hotel Reviews

Address: 6-6-2 Nishishinjuku, Shinjuku, Tokyo Prefecture 160-0023, Japan

Phone Number:

Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku

Amenities:

Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

#2 Luxury Hotels in Shinjuku

#2 Business Hotels in Shinjuku

#3 Family Hotels in Shinjuku

Price Range: ££

Hotel Class:4.5 star (4.5*)

Official Description (provided by the hotel):: Hilton Tokyo boasts market leading contemporary guestrooms, spectacular bars and restaurants and one of the finest health clubs in the city. Enjoy Tokyo's most popular location - Shinjuku, with easy access to JR Shinjuku Station and direct access from the hotel to the Tokyo Metro (Subway). Follow us on facebook Hilton Tokyo (Official) ... more less

Reservation Options:: TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Hilton EMEA, Hotels.com, Olotels, AsiaRooms, Agoda, Venere, Priceline, HotelsClick and Tingo so you can book your Hilton Tokyo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Also Known As:: Hilton Tokyo Hotel; Hilton Tokyo Hotel Shinjuku; Hilton Hotel Tokyo; Hilton International Shinjuku; Shinjuku Hilton; Hilton Tokyo Shinjuku

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1,034 reviews from our community

See which rooms travellers prefer - 123 traveller tips

Jim S

Philadelphia, Pennsylvania

Reviewer

3 reviews

Reviews in 3 cities

“Great location, excellent Executive Lounge!”

Reviewed 23 May 2013 NEW

My wife and I stayed here during my business trip to Tokyo and we were not disappointed. The Hilton Tokyo is an amazing place, especially if you hold Diamond status or are staying on the executive floor. The rooms were typical - perfectly appointed and very quiet but what really made me happy and will make us stay here next... More

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gj6

Winchester, United Kingdom

Senior Contributor

24 reviews

16 hotel reviews

Reviews in 17 cities

12 helpful votes

“good hotel”

Reviewed 21 May 2013 NEW

We stayed for 3 nights at this Hilton, we had a nice room with a good view on the 25th floor, spotlessly clean and very comfy bed and pillows. Personally if in Tokyo again we would probably stay in a different area to have more life around in the evenings however this hotel was very close to the main station... More

Dear Guest, Thank you for your review of our hotel. My team and I thank you for choosing to stay with us and we appreciate the time taken to share your experience on tripadvisor. Sincerely Mr Jamie A. Mead General Manager Hilton Tokyo More

Freebs72

West Midlands

Contributor

11 reviews

10 hotel reviews

Reviews in 8 cities

8 helpful votes

“Still as good as ever!”

Reviewed 20 May 2013 NEW

This is the fourth time I have stayed at this hotel and it is still as good as the first time I stayed. Even though the hotel was very busy (I always stay during Golden week), the staff always run a very slick operation. The only gripe I have is that as the hotel is being refurbished half of the... More

Freebs72 has 1 more review of Hilton Tokyo

“Excellent Breakfast Buffet!!!”

Reviewed 27 May 2010

Dear guest, It is so wonderful to know we are consistently meeting your expectations and that you always enjoy staying with us. We do however apologize for any delays experienced due to the elevator replacement which is essential work. During this process four of the 6 elevators are operating at all times and as the system operates in pairs we... More

Graham C

Senior Reviewer

9 reviews

5 hotel reviews

Reviews in 7 cities

6 helpful votes

“Great location”

A little impersonal but pretty much what you expect from a large hotel. Rooms perfectly adequate, make sure you specify smoking or not. Allow 90 mins to get from Narita airport, use the limo bus for Y3k rather than taxi for Y24k. Seemed central to get around the area.

Was this review helpful? Yes 1

Dear guest, Thank you for your review and we are glad you enjoyed your stay with us. My team and I look forward to welcoming you back. Sincerely Mr Jamie A Mead General Manager Hilton Tokyo More

Garrick M

Phoenix, Arizona, United States

2 reviews

2 helpful votes

“A great hotel”

Reviewed 19 May 2013 NEW

I love the idea of this hotel, it is big and wonderful. Now the rooms are a little small, but a good size for Tokyo. I have stayed here three times, all on the club floors. If you can purchase a room with club access, you must do so. The value of the food that the club provides is amazing.... More

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Dear Guest, To be characterized as a 'great hotel' is appreciated and thank you for sharing your experience on this forum. Rooms at the Hilton Tokyo are of varied sizes across all room categories due to the unique 'S' shape of the tower. Rooms in order of size are - king followed by twin and queen with the exception of... More

Needy elephants

Canberra, Australia

35 reviews

9 hotel reviews

Reviews in 16 cities

20 helpful votes

“Not my favourite hotel in Tokyo”

Reviewed 16 May 2013

This hotel lacked the service and quality I have come to expect from Hilton hotels. It was the first time as a Gold Hilton Honors member I have ever been downgraded. Book a king bed room get a small queen bed, lucky us. I also preferred the areas surrounding Ginza to the Shinjuku Area.

Dear Guest, I am concerned to hear of your experience and assure you this is not the regular standard of this hotel. In order to investigate your experience fully and to respond to you please email your reservation name and dates of stay to jamie.mead@hilton.com. If we have not delivered what was booked we will review your stay and take... More

Simon B

Hilton Tokyo, Japan

1 review

1 helpful vote

“A top class place”

Yet again, the Hilton Tokyo in Shinjuku proved a fantastic place to stay during a work visit. The Executive Lounge provides a second-to-none service; the hotel fitness centre is terrific (though the pool isn't quite long enough for my liking - but you can't have everything) ; the internet connection is great, and the staff extremely friendly and helpful throughout... More

Review collected in partnership with Hilton Hotels & Resorts

Dear Guest, I am so pleased to hear that we provide exactly what you require when in Tokyo and in particular that you enjoy our Executive Lounge, Gym and Internet . My team and I appreciate your loyalty and look forward to welcoming you back. Sincerely Mr Jamie A. Mead General Manager Hilton Tokyo More

Cotpc

“Impeccable Service vs Room Quality”

Reviewed 15 May 2013

This is my second visit within three months and needless to say the service at the Hilton Tokyo is absolutely first class. I arrived this morning via overnight flight and although I had requested for early check-in, I knew it will be really a blessing if i get a room at 8:45 am in the morning. The lady at the... More

Cotpc has 1 more review of Hilton Tokyo

“Great Stay for holiday”

Reviewed 12 February 2013

Dear Guest, Thank you for your great review and we appreciate that you have shared your experience on this forum. My team loves to hear from our guests and to know that our guests have enjoyed our product and service. Sincerely Mr Jamie A. Mead General Manager Hilton Tokyo More

CPHworldtravellers

Copenhagen, Denmark

Top Contributor

80 reviews

38 hotel reviews

Reviews in 47 cities

94 helpful votes

“OK I guess but not breathtaking”

Reviewed 15 May 2013 via mobile

As this was my first trip to Japan I was not sure what to expect and what not to expect from a Hilton Brand hotel. The room was OK (34th floor), the check-in at the Executive Lounge was also smooth and we got a room despite our early arrival at 11am. I was however a bit surprised to find such... More

Dear Guest, Thank you for your feedback. Hilton Tokyo is a very popular hotel and on occasion this can result in our lounge and fitness centre experiencing peaks in demand. Our Fitness Centre is however over 2000m2 of space including main gym (30 cardio machines and resistance equipment), poolside gym, studio, stretching room, spa/sauna, lap pool/sun deck and tennis courts... More

Bula45

Bangsaen

4 reviews

4 hotel reviews

“An excellent hotel in Tokyo”

I had booked a King executive room. As a HH Honor gold member I asked for an up grading and got a suite room on 14 floor. Everything was perfect and the happy hours in the executive lounge after 1800 were very nice. The whole floor was new renovated and very fresh.

Dear Guest, Thank you for your wonderful review and we sincerely appreciate your review of our new room product. The feedback has been very positive and we are very excited to be extending this new Deluxe and Executive guestroom and suite product to over 600 rooms in 2014. We look forward to welcoming you back and appreciate that you chose... More

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