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Hyatt Regency Tokyo


Hotel class 4.5 of 5
2-7-2 Nishi Shinjuku, Shinjuku, Tokyo Prefecture 160-0023, Japan
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Reviews you can trust

87% Recommend
4.0 of 5 stars 117 reviews
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By trip type
All (117)
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4 of 5 stars
Cape Town
4 Nov 2009 | Trip type: Couples New

At its price point, this hotel certainly delivers and does what it does very well. Pre arrival exchanges were efficiently dealt with, all services encountered at the hotel were also efficient and friendly. Bedrooms (I had a refurbished view room) were comfortable, clean and well designed. Room service of just a club sandwich was elegantly presented with full trolley service.... more

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5 of 5 stars
West Yorkshire England
18 Oct 2009 | Trip type: Couples
1/1 found this review helpful

The reception was excellent and they accepted us at 12.30 which, I am sure, will be before their published time. If management reads this review I would like them to know that they generated a lot of good will by that simple action. We stayed for four nights on a special offer from Hyatt's own web site. Our room was... more

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4 of 5 stars
16 Oct 2009 | Trip type: Business
0/1 found this review helpful

The best part was the consierge service...outstanding! The room was good, very clean but rather spartan. more

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5 of 5 stars
new york city
15 Oct 2009 | Trip type: Friends getaway
0/1 found this review helpful

Great staff - incredibly helpful, knowledgeable and speak English!!! Don't forget to sign up for the Hyatt Gold Passport so you can get additional perks during your stay. Free shuttle bus every 20 minutes to Shinjuku JapanRail Station from morning to night. more

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4 of 5 stars
Sydney, Australia
12 Oct 2009 | Trip type: Couples
1/1 found this review helpful

We stayed at the hotel for 2 2-day periods in October. The service was great from all staff, including a great introduction to our room's facilities on the first day we stayed there. A high proportion of staff speak English very well. We were in a King Room both times, one which faced the Government Building next door (some view,... more

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4 of 5 stars
Cypress, CA
8 Oct 2009 | Trip type: Couples
1/1 found this review helpful

I got enough points to get 4 nights for free here and I booked 2 extra nights for a great deal on their website. The hotel has a complimentary shuttle that leaves every 20 mins to Shinjuku station! We used it a lot esp after a day exploring Tokyo and how tired we are. Another good thing was the Tochomae... more

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4 of 5 stars
Denver, CO
8 Oct 2009 | Trip type: Couples

Though the Japanese seem to place value in providing wonderful service, the employees of this hotel went above and beyond our expectations. A complimentary shuttle runs to the Shinjuku station, and though I received some extra perks as a gold passport member, I would imagine the service is equal for all visitors. The lobby is stunning, and a 5-course meal... more

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4 of 5 stars
Dubai, United Arab Emirates
30 Sep 2009 | Trip type: Couples

In terms of cleanliness, service, size of room, all is good and what you would expect from an established hotel in the 'new' Shinjuku area, has Airport Limousine access, good access to several metro stations in the Shinjuku area. Very nice old school (obviously from the time the hotel was originally the Century Hotel) bar on the 2nd floor. However,... more

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4 of 5 stars
Vancouver, BC
17 Sep 2009 | Trip type: Friends getaway

Stayed in a twin room as part of a Japan Airlines package. Room size is much smaller than the standard North American Hyatt, though for a room in Tokyo, it's actually quite decent. Bathroom has been renovated and is supplied with standard amenities. Package included breakfast - either a western buffet breakfast or a traditional Japanese breakfast. Definitely choose the... more

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5 of 5 stars
Australia
17 Sep 2009 | Trip type: Business

A great hotel, really nice room and great restuarants etc downstairs, lucky I was a GOLD HYATT member and as such got to use the pool and jacuzzi (spa) o the 27th floor for free..!! or else from memory it's about 20$ (u.s.) per time..!! Overall a great location with a 10 minute walk into central Shinjuku or you can... more

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Hyatt Regency Tokyo Also Known As

  • Hyatt Regency Shinjuku
  • Hyatt Regency Hotel Tokyo
  • Hyatt Tokyo
  • Shinjuku Hyatt
Address: 2-7-2 Nishi Shinjuku, Shinjuku, Tokyo Prefecture 160-0023, Japan
Shinjuku hotels Hyatt Regency Tokyo
4.0/5.0
117