My first trip to Tokyo, and for the money New City was a great valuel. Be sure to look into all this Hotel has to offer including the times of the shuttle. Great pictures are to be had with a short walk in the park across the street from the front entrance. The Goverment building offers Free viewing from the... more

This place is basically a small business hotel. As others have said, no frills, hit or miss customer service. Kinda like a big motel. Stayed here 7 nights total. I don't regret it TOO much but for my first time in Japan and Tokyo, I wish I would've splurged a bit more on my hotel. We stayed at this hotel... more

Shinjuku is a great place to stay, esp if you only have a short stay in Tokyo... Once again we chose to stay at the new city.... upon checkin, they acknowleged that we were return customers and upgarded out rooms to park view rooms .... once again good value for standard sized Japan hotel rooms that whilst the decor was... more

The Shinjuku New City Hotel was a perfectly adequate hotel. While it was dated, my room was large, quiet and clean and the bed was fairly comfortable. The staff were efficient and all spoke good English and I had no hassles checking in or out. The only thing which bugged me about the hotel was that accessing the internet is... more

I booked this hotel through asiarooms.com, which advertised heating and cooling. After payment went through, they then sent an email saying that repairs were being done throughout October and the hotel would provide extra bedclothes if you are cold! Unless you don't mind not having any heating or cooling, I suggest choosing elsewhere. more

I spent a lot of time researching hotels in Tokyo and thought this one looked like the best value for money in a good location. And fortunately, I wasn't wrong. Yes, it is a little dated... and perhaps the 'new' should be amended to '70s' but it is clean, convenient, has a/c (which is an absolute must at this time... more

I am pleased that I could travel to Tokyo, met those people, and stayed in a hotel like this. I lived on the 14th floor for 10 nights and the view and the whole thing was just amazing. You won't get a much better room or kinder treatment in the Hilton on the opposite side of the park but it... more

I booked 3 nights directly from their English website. Today is my second night and so far so good. -- WOW, shocking! Finally, a Japanese hotel with at least ONE English TV channel -- BBC News. It is better than NONE -- Free Internet but you will need to go to the front desk and ask for an "Internet Connectivity... more

PROS: Breakfast buffet was not bad; Free internet; Free shuttle bus to and from Shinjuku Train Station; Helpful Staffs who speak English; Near convenient store and grocery store; Restaurant in the hotel is good and efficient; Rooms are clean and spacious for Japan; Hot water kettle in room; Ice Cream and Soda vending machine prices aren't more than grocery store;... more