Yes rooms are small in Japan but this hotel offered the smallest rooms of our trip. There is no closet. The bed is against a wall with only one tiny 1 meter passage where your suitcase has to go!!! The bathroom'size is pathetic. Front desk is unhelpful and slightly incompetent. The English level is very very poor. The hotel advertises... More

This hotel is great value, given the central location and excellent views of Ueno Park. The room had nice ammeneties (flat screen tv, coffee maker, etc) and the bed was very comfortable. There is a free breakfast, which mainly had Japanese options though there were still a sufficient number of western items to fill us up (and a great coffee... More

Booked for 3 nights at the end of our trip. Asked for a non-smoking room (asthmatic) , when we got to our room the smell of smoke was so strong that I couldn't breathe. We then asked for a room change - the staff came up to check and they also had trouble breathing. We were then moved to another... More

Stayed here for two nights and very nice and size for Japanese hotel room. Price included breakfast buffet, which is Japanese style. Nice location right across from Ueno Park. Park is Very convenient for walking or running.

Stayed here for a week for work in December. The hotel is small, very convenient, very comfortable and great value. A great choice esp if needing walking access to Tokyo University. Its location is a v easy 5 minute walk from Ueno station, which has a direct Keisei Skyliner link to Narita airport (40min). Ueno is a major station served... More

Stayed 5 nights in this small, nice hotel. Location is perfect for tourists, well deserved by subway and trains. From your room you have a view on beautiful Ueno Park across the street. Easy travel from and to Narita airport. The room is clean, though very small, but who cares? You are only here to sleep! They serve continental breakfast... More

The Coco Grand Ueno is ideally located just a 5 minutes walk from Ueno station (connection for Narita airport via skyliner in 41 minutes), and even closer to the Ueno-Hirokoji station of the Ginza subway line. Nearly all rooms face Ueno park, an oasis in Tokyo's concrete jungle. On weekends it may get a bit louder, because Ueno is a... More

The room I booked for two people was about 6 ft by 12 ft. very small. But it is located right across the street from the Ueno Park. I was booked for a smoking room for 5 days because the non-smoking were booked, but when I got there, I found out a room was available for 4 days so we... More

We were staying at the hotel for four nights at found it great. Although the room was a bit small (we had the smallest one) everything else was just excellent including the staff, the room, the sauna department and the breakfast. The park view was a big plus.