We had a 2 night stay for our anniversary (we met in Norfolk) and at £70 per night per couple including breakfast this was a good deal for a hotel considering its location – almost on the beach in a nice town. We stayed in room 7 which has a small balcony and overlooks the beach – a great view.... more

My wife and i booked into this hotel for two nights in july to escape the horrors of a holiday camp which we had booked with other members of our family.Having stayed here before we knew what to expect and were pleasantly surprised by some improvements.The new owners are going to improve this hotel as it is a little tired... more

This Hotel has everything one could ask for, clean rooms, uniquely decorated, great service, on site parking and family owned. The hotel is within a 2 hour train ride of London, since we traveled during the off season the beach was not really our 1st choice, but the hotel offered a quiet haven from our travels of the English country... more

Arrived to friendly happy staff, the room had an amazing view of Gorleston Beach, very clean everything that we needed. Have stayed here before but the new owners have now made it a pleasure to stay. Food was fantastic, a great choice, well presented and served with a smile. Nothing to much trouble just how you want to be treated... more

Hotel in an excellent position, spoiled by lack of attention to details. Asked when I booked if I wanted a bath or shower, I opted for bath - got a shower. It looked smart but it was impossible to get more than a deluge of cold water- perhaps it was the stiff and complicated controls as there was tap hot... more

A bit of confusion as we had booked through another party and the new owners had cancelled the contract. But they managed to provide us with a room. Great place away from the crowds and they cook a good meal and provide a good breakfast. more

We wanted a mid-week break to chill and explore the area of Norfolk, we chose this hotel on the strength of various reviews. We cannot understand the negative comments! we certainly found the hotel very clean, warm, friendly and shared good banter with the family at the bar. We will definetly recommend The Pier Hotel for holiday and buisiness trips. more

we have just had a short break at this hotel for the second time. We returned because of the great location, right on the beach and although there was snow when we arrived we still loved to walk along it. If the weather is hot and you like to lay on the beach, could not be better. Have read a... more

This hotel gave us the worst customer service I have EVER recieved. When we arrived, the owners son sat at reception explaining to a female customer that she wouldn't be allowed to drink a pint at the bar, as the hotel will only serve women lager in halves! When he finally got roung to greeting us, he was the rudest... more