We stayed here as a family of 4 (kids 8YO and 7YO), in the only family room, consisting of two twin bedrooms whose parting wall had been partially removed so that the rooms are connected by a short corridor. It is a smoking room so it did reek of smoke, but I knew that there were no non-smoking family rooms... More

I booked this hotel at the last minute for 4 nights over new years eve.. everywhere was booked out, this hotel looked like a [--] when i looked it up but we had no other option but to book it.. we flew into narita airport took a bus which took about and hour and a half.. this took us to... More

I stayed in this hotel to work at Tokyo Big sight. Clean and relatively large room, and self laundry facility in the basement. 1 min from Shinagawa Seaside Station (Rinkai LIne), and a few min walk to AEON shopping center (supermarket). I would not recommend this place if your main purpose is going out for drinks, shopping etc - This... More

Although we had requested non-smoking rooms, the rooms we were given reeked of cigarette smoke. After two nights in these rooms, our clothes and luggage smelled the same, even after we left the hotel. Also, the trains that run past the hotel are on a minor line, making it difficult to get to places most people want to visit when... More

A business hotel, this was well appointed, modern, with good service. The rooms were large by Japanese standards and it was very close to train station. Not much to do in the vicinity in the way of tourist attractions or lots of restaurants / bars but via train it was easy to get to the main areas. Good value for... More

My family and I (2 adults, 2 kids ages 7 & 8) stayed at this hotel for 2 weeks in July 2012. We had two double (full size) beds, a small table with 2 chairs, mini fridge, a desk area, a flat screen TV, and a bathroom with a deep tub and fantastic shower with lots of hot water and... More

A whole lot to like about this hotel: Very clean and good size room, very comfortable bed and futon, big LCD TV, good bathroom, (didn't have my laptop, but the internet cable was available), just across the street from the Shinagawa Seaside train station/Rinkai Line, next to an Aeon Mall that's open until 23:00 or 24:00, and I got a... More

Location of this hotel is just outside Shinawaseaside station ( JR Rinkai Line, from Osaki u have to change ), so very close to train station if you want travel around tokyo. However this hotel area is very quiet from tokyo's hustle. There is a supermarket infront of the hotel, and if u want to go haneda airport, it has... More

I am owner of Blue Compass Global Travel in Sacramento, California. This was business trip for me. I stayed at the Hearton Higashi-Shinagawa March 23-25, 2012. I found the customer service to be outstanding and the room that I stayed in was small but exceptionally clean. The hotel is perfect for the business traveler. However, the surrounding area is quiet... More