We booked this hotel because it was on "special" and we thought it was at Shingawa station where our Sinkansen for Kyoto was to depart from. What a mistake. The room had city view as guaranteed but it was just a view of the nearby office towers over a building site, but that's still a plus in tokyo I guess... More

First of all this hotel is ideally located for the Akasaka district where you can find many bars and restaurants, I'd highly recommend the Mermaid pub for its great food, selection of beers and atmosphere. As for the hotel it's rather a large one but in fact two hotels merged into one with gardens, shops and restaurants. I stayed in... More

Location was convenient from the nearest station. Staff were polite. If you expect this is one of the branch of "New Otani", you may be shocked. If you think this is one of the typical Japanese small hotel, probably OK. Because I don't have iPad or iPhone, I had to pay for use PC at the lobby. If you have... More

Stayed here on business for 4 nights in mid-winter. I've stayed at several New Otani hotels, but this one hardly lives up to the brand. The rooms were tiny with no ventilation, windows that can't open and heated to a sweltering 80F in winter. The non-smoking floor smelled of smoke along with the lobby and restaurant. The furnishings are old... More

I accompanied by husband on his business trip and the New Otani was chosen by his in-house travel system. We stayed in the Garden Tower and our room was large and modern with a great view of the Tokyo Tower. It is a great location within 1/2 block to the Tokyo metro and JR line. Buying a pass on the... More

Stayed here on businesss for five nights. Hotel is very large and serves diverse customers. Service is outstanding. Rooms are very spacious for Tokyo but show their age. Clean, but 70/80s era furnishings. Kind of reminded me of college dorm furniture. The hotel is very convenient. Few minues walk to metro, Lots of eating options on premise are pricey but... More

I stayed here in feb 2011. The rooms were small but what it lost for size,it made up for location. I would recommend this hotel as its near shiny a and shinjuku. Since its on the JR line, if you buy Japan rail pass, it's economical and convenient. In front of the hotel is a shopping centre. Numerous cheap food... More

The rooms are wonderful, but the gardens surrounding the hotel are nearly worth the price to stay there.. Also enjoyed the buffet in the lobby restaurant. Great transportation hub out front. A quieter, parkland alternative to staying in Shinjuku.

This is a budget hotel. Very close to the JR Osaki station (on the Yamanote (loop) line). The surroundings of the hotel is mainly business buildings. As tourists you have to travel with the JR line before you get to the more interesting areas of Tokyo. It is a very Japanse hotel. There are not a lot of facilities. The... More