We booked the hotel through Late Rooms not knowing exactly what to expect. Upon arrival we were immediately made welcome by Helen who we found to be very pleasant and professional beyond her years. Our room was lovely, very comfortable bed, we couldn't wish for better. We booked a table for the evening meal and invited some friends who lived... More

We stayed in the 'superior' room at £100 for the night on Sat.16/03/2013. We're not usually hyper-critical , but here's the list of what went wrong:- The menu in the room was the wrong one ,so we couldn't eat what we had chosen beforehand. The room was over-hot so the night's sleep was very uncomfortable. Breakfast was not mentioned on... More

Decided to go there for lunch with my parents on a whim having eaten at the restaurant on its relaunch night and enjoying the food. The restaurant was buzzing with a really good atmosphere, polite and friendly service. I loved the way local produce was used and a blackboard on the wall told you exactly where every part of your... More

sometimes you go out and your expectations are high,you read rewiews maybe you shouldn;t as our experience was very disappointing and we were left feeling very flat and letdown,food took forever and wasn;t well cooked and we felt like nobody really cared.

Waited 1 hour for food, delightful front of house staff very embarrassed. No light choice for non red meat eaters. Only 1 other table occupied so no atmosphere. A great pity because we would like to patronise a local restaurant.

We recently booked a meal in the restaurant with a view to dining from the Al a carte menu. However on this particular evening it was also 'Steak Night', we just could not say no. The quality of the food, both main and dessert was wonderful and obviously prepared with care. Value for money was excellent. On top of all... More

Had dinner there on a Saturday in December We were sat next to a celebrity not sure who he was but I recognise him from telly! Staff were courteous food portions were great and there was lots to chose from on the menu's We spoke to a couple that were staying there and said the rooms were high standard very... More

I'm surprised to see some less-than-complimentary reviews. This weekend we were staying in the area (not at Blackwell's), and by chance we chose Blackwell's for dinner on Saturday night. The staff were super, friendly and attentive without being too obtrusive. We hadn't booked but got a nice table for two although the restaurant was virtually full. A young guy was... More

Although we don't live very far away we decided to stay here for one night after having a Christmas meal in the restaurant. Best things - the staff and the room. We had the rose garden room which had a lovely bathroom and very comfortable bed. Our friends had the African themed room next door which looked equally as good.... More