Rang a few days before to book a table in the conservatory cafe for lunch, was told no need to book a table, just turn up. Got there and sat down, went to find a waiter who said they'd be over in a minute to take our order. Someone else then came over and told us that the entire hotel... More

booked weekend stay that was discounted through booking .com from arrival to departure everything was 4 star as promised .the rooms were well presented and functional.breakfast times though busy were well serviced by staff who were responsive to requests if needed. swimming pool and sauna area was nice and was never to busy.yes it is a trek to some rooms... More

Set in the Hampshire countryside, first impressions are excellent as you drive through the impressive grounds. Reception staff were professional, smart, polite and friendly. I was allocated a spacious, modern room with restful, contemporary decor. Everything was clean and fresh. I stayed here on business so and enjoyed a peaceful night every night. I found the quality and service in... More

Attended here in December for an office christmas party, and have to say everything was good considering the amount of people that was being catered for. The food was tasty and appealing and staff was attentive and very well organised. Our bedroom was comfortable with a great powerful shower, even though I booked it on a £70B&B Online Christmas special.... More

We stayed here for Christmas 2011. The room was excellent, as was the room service, I couldn’t fault it. The staff were very nice and helpful. Everything was not however as good as it could have been. The food was all presentation and no substance, half a small carrot with its green bits attached looks nice but not very filling,... More

My boyfriend and I booked a very last minute 'spa break' at this hotel for a weekend getaway early in January 2012. The cost was £99 (sterling) for one night, including 3 course dinner, 2 course lunch, English (cooked) breakfast, use of all the facilities and a 50mins spa treatment each. We paid an extra £16pp to upgrade to the... More

I have just returned from a weekend at this hotel. All fantastic for the money....really good value. The staff were exceptionally nice and well presented. My sister and I both noted that the girls were beautifully made up and wondered whether this was a "corporate look" i.e. the all wear the same classy make up. Bedrooms were lovely and a... More

Customer service very good - central reservations had not called me back as requested by email I had to call them, nor did the hotel have a note of special rooms needs or dinner booking, made through central number. All sorted out with charm once we got there, and as we had a noisy child above our room they changed... More

This hotel is set in open countryside with 2 lakes in its grounds.The hotel itself is not tradittional but it works.The rooms are fairly large and are very well furnished with a great on-suite bathroom. The hotel has extremely good facilities including a swimming pool and gym etc. Breakfast is one of the best buffet breakfasts we have had,it is... More