This hotel is the worst place I've stayed in during my last five years of business travel. They have no concept of customer satisfaction. Dinner was very poor, and breakfast was even worse. I could go on - but the message is clear I would never return to this establishment. more

the day staff are realy nice but the evening staff very rude indeed. Bar packs in before time and theirs no room service, and for god sake do not complaine cos you get a very rude and dam nasty response from the mamager. Hotel is not like the pictures at all more

We have stayed at The Tall Trees several times March-July 2009 due to working in Stockton-on-Tees and by comparison with options in Stockton, The Tall Trees is top-of-the-range! On each stay, I cannot complain about the rooms as these have always been large, clean and comfortable, with a big TV and full coffee making facilities & toiletries provided. The reception... more

I travel all over the world on business - and I've stayed in a few 'interesting' places. For the last few weeks a number of colleagues and I have been housed by a large business hotel booking organisation at the Tall Trees. Oh dear. The first night we ate in the restaurant...... the following day those that had mushrooms in... more

Tall Trees is OK as a hotel but it is nothing special and I certainly would not book it for a relaxing break. The hotel all smells odd, various places smell of stale smoke while other areas, particularly the restaurant smell damp. The room was OK, but not as clean as it should be, grouting in the bathroom was mouldy... more

Such a shame, went to a fantastic wedding in the area, but the hotel did not live up to its website promises. I'm not sure where to start but a non smoking room smelling of smoke, a window that would not shut, a single bath towel for 2 people, no double bed but two singles pushed together, mouldy tiles in... more

I have stayed in this hotel during the week on business trips and have found it to be a decent 3 star hotel. However, this time I stayed at the weekend and it was dreadful. The hotel hosted 2 weddings on Saturday and Sunday which meant they had to use a substitute breakfast room, this did not work at all.... more

My wife had booked a weekend away for the two of us to relax at talltrees and I was pleasently surprised. Staff were extremely friendly and happy to change our room to the ground floor so we didn't have to keep using the lift. Food was excellent, however the drinks were warm but the staff changed them immediately. Our room... more

The Tall Trees Hotel in Yarm… A hotel suffering Schizophrenia… Read the full review. On the outside it looks like a well appointed American country club. It may not be to everyone’s liking but it doesn’t try to look like a traditional British Country residence so I applaud its efforts. And as you walk into the foyer for a minute... more