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Vale Hotel, Golf & Spa Resort


Hotel class 4.0 of 5
Hensol Park, Hensol CF72 8JY, Wales
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Reviews you can trust

71% Recommend
3.5 of 5 stars 70 reviews
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By trip type
All (70)
[ Date ] [ Rating ]
Wonderful
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5 of 5 stars
Wales
21 Sep 2009 | Trip type: Couples
1
person found this review helpful

Had a lovely time at the Vale. Room was fantastic with great views, dinner was fantastic and the spa treatments booked were lovely. Staff were all very friendly & helpful. Lovely time & can't wait to go back. more

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3 of 5 stars
Wendover, UK
17 Sep 2009 | Trip type: Business

Business conference, our gala dinner, like most mass catering was a little disappointing, but a enjoyable breakfast, and also a relaxing swim in the morning, unfortunately the jacuzzi and sauna were out of use. more

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2 of 5 stars
Cardiff
24 Aug 2009 | Trip type: Family

Expected luxury got bed and breakfast, beautiful surroundings but room a let down, inadaquate bathroom supplies, no toothpaste, bath gel etc enough for one person in a two person room. Not even a choccy on the pillow. Comment ,could do a lot better. more

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4 of 5 stars
kent
8 Jul 2009
1
person found this review helpful

We stayed at the Hotel Vale from the 3rd-5th July, on arrival we were pleasantly surprsied at the hotels beuatiful decor. We were allocated room 119 which is a twin room and it was huge, this room also had a balcony which was nice as we had good weather. Everything was very clean and in good order. I am a... more

Wonderful
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5 of 5 stars
Porth, Wales, UK
22 Jun 2009 | Trip type: Business, Couples
1
person found this review helpful

Just had a fantastic stay at the Vale Hotel. Faultless. The hotel is spotless, service exceptional and surroundings beautiful. We had a meal in the bar, very good price and good quality. The sports facilites are excellent. The room was perfect with lovely french doors onto a terrace overlooking the golf course. We had a very enjoyable evening listening to... more

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3 of 5 stars
Cardiff
18 Jun 2009 | Trip type: Couples

Husband & I stayed here for one night after a spa day. The spa treatments were fab but the pool/sauna area needs a real facelift. Tiles were missing from the jacuzzi etc & it was rather gubbby- would not expect this from a 4* hotel. The room itself was lovely with great views. We ate in the golf club restaurant... more

Management response from
GM_Vale, Resort General Manager

Dear CardiffKermit, thank you for your feedback after your visit in August last year. In the period since your last visit we have completely refurbished the wet area including a new large whirlpool bath, steam room and sauna. We have also been busy around the resort refreshing and updating the facilities. We do hope we will have the pleasure in...

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1 of 5 stars
Cardiff, Wales
3 Jun 2009 | Trip type: Couples

This is a duplicate review, with one amendment for a factual error (Tripadvisor doesn't allow reviews to be edited & I'll ask for the original to be removed) We live locally and I'm a member of the leisure club but thought we would take advantage of the members' offer to stay one night for my birthday. I sincerely wish we... more

Management response from
GM_Vale, Resort General Manager

Dear Cardiffholidayer, Firstly let me offer our most sincere apologies for our short-comings during your stay with us. As you are referring to in your review, we have been in contact since your departure, and we are trying to rectify the issues raised and to win you back as guests to the Vale. Sometimes when things go horribly wrong, we...

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4 of 5 stars
Norfolk, Uk
30 May 2009
1
person found this review helpful

Just returned from an overnight stay at this hotel and my only complaint is I didn't stay longer. Set in beautiful surroundings the hotel is gorgeous. The staff were very friendly and attentive. The rooms were spacious, modern and well equipped. Reception staff were very helpful on check in and check out. No request seemed to much trouble. We ate... more

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4 of 5 stars
Bolton
23 May 2009 | Trip type: Business
1
person found this review helpful

Visited The Vale whilst on business in Bridgend. The area is beautiful, you drive through an archway of trees to get to the hotel. Service and food is to 4 star standards, though the bedrooms are a little less than you might expect for the price. The bar area is spacious and was quiet when I went. The main restaurant... more

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5 of 5 stars
Durham, United Kingdom
30 Apr 2009 | Trip type: Business
2
people found this review helpful

This is my second visit to the hotel in only a few months, this time staying for two nights. My last visit was good but this time was even better, no problems whatsoever to report. I ate in the hotel both nights, once in the restaurant and once in the bar, each night I was impressed by the quality of... more

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Vale Hotel, Golf & Spa Resort Also Known As

  • Vale Hotel Hensol
  • Vale Resort Hensol
  • Vale Of Glamorgan Hotel
Address: Hensol Park, Hensol CF72 8JY, Wales
Hensol hotels Vale Hotel, Golf & Spa Resort
3.5/5.0
70