Having read some of the reviews for this hotel, I booked with some trepidation and so my preconceptions were pretty low. However, given I needed a hotel close to the NEC and they were offering me a rate considerably cheaper than the other branded hotel's in the vicinity, I decided to take the plunge. On arrival I was impressed by... more

Three of us stayed in two adjoining bedrooms. Nice compact good looking hotel which was clean and inviting as you entered. The bedrooms were smallish but adequate and fitted with good furniture. The staff were helpful & friendly. Problems if any are sorted out efficiently. The dining room was very attractive and the amenities are good. There is a good... more

This is not a bad hotel, but does not offer good value. The cost for the night was £140 or so. For the same or less money I have stayed in far superior 4 star hotels in London! This hotel's location close to the NEC and motorcycles centre allows them to abuse their "monopoly" position in the city. With just... more

I work in the music industry which involves a lot of travel and of course a lot of time in hotels world wide. I stayed at the Arden on 14th of this month. May I say after reading some of the reviews I had my reservations. However much to my surprise I could only think the people who have written... more

Stayed for 1 night in March '09 on business. This is a 3 * hotel, in a good location close to the airport and link roads. Nice staff and a good welcome on arrival. Rooms are small, I had a twin although i had asked for a double and booked 2 months in advance, apparently the hotel was full? The... more

I stayed here from 6th to 8th March while visiting Crufts. Having read the reviews, I was hoping for a pleasant surprise. I really needed to be within walking distance of Crufts as I had a young relative with me whom I knew would need a rest during the day and wanted to go back to the hotel for same.... more

Despite reading some negative reviews on the Arden Hotel Bickenhill, due to the excellent position I decided to take the plunge. I was greated by excellent check in staff, they were pleasant, accomodating and smartly dressed. Although extremely busy nothing was to much trouble! My room was a little small, however it was clean, well proportioned, immaculately decorated and had... more

Initial impressions are of a nice reception and hotel. Don't be fooled, head upstairs to find peeling wallpaper and thread-bare carpets. Having booked a double bed room with my wife we were disappointed to find two singles. We contacted reception only to be told that the hotel was fully booked and that was that. Not a huge problem we were... more

I visited this hotel along with six colleagues for a business trip that involved staying here for 3 nights. We all stay in hotels on a regular basis up and down the country and so the following comments come from direct comparisons. The general hygiene of the place is poor, it was difficult to find clean crockery at breakfast and... more