We stayed in the Schloss Hotel and had a lovely big room with a big balcony overlooking the gardens and the lake. We hadn't booked a room on the lakeside but were upgraded for free when we arrived. It was clean and comfortable though the beds were somewhat squeaky. It provided us a great base to explore Lucerne and trips... more

we really like this hotel,,rooms are in a good shape,,bathrooms are new.and we love the boat...the hotel ve private paddle boad for their guest.very nice garden and a good breakfast,location is also very nice.good value of money. more

We stayed in the 4star Hotel side, looks like a castle inside with painting of princes and armor, swords on the walls. The room was spacious with a balcony overlooking Lake Luzern. Very nice place, the staff we friendly. The hotel is not in the city center about a 10 min drive to the main center of Luzern, this is... more

Nothing bad to write!! Friendly staff, great room, adequate bath, quaint atmosphere, good location, beautiful scenery, great food, heated pool, sauna, reasonable rate. Highly recommended. more

We stayed at the Chalet over the bank holiday weekend in August, and having read all the good reviews on this site I was extremely disappointed with my own experience. We got a downstairs room in the Chalet, which was an OK size, and seemed quite nice when we just checked in. However, later it turned out that the wooden... more

Stayed at the hotel on our way to Italy in August 2008. We knew we were staying in the smaller Swiss Chalet accommodation before we arrived, so we were expecting the rooms to be smaller than we're used to etc, given that the building is old. Well, as it was the cheapest thing I could find in the area, I... more

nice, cottage-style rooms with classic and old furniture which sets the mood of the interior. good value for money wif ample breakfast spread and warm staffs that attend to yr every needs. downside is, than the washrooms and shower are at common corridor...other than dat, a gd experience! more

The Schloss-Hotel Swiss-Chalet is a "4 Star" hotel that actually is two hotels. First, the hotel is nowhere close to Luzern (Lucerne) - if you don't have a car, forget it - it's about 20 minutes outside of the city, two towns away. The Schloss Hotel is a nicer main hotel that is not on the lake as the reviews... more

The photos appeared a bit campy, but the actual property was amazing. The hotel consists of 5 different large chalets and mansions, all within walking distance. Several sit on a beautiful lake overlooking the Swiss Alps. Because of a wedding on the premises, we were upgraded to the Chateau Golden-Gate Jagdschloss, a hunting lodge-style decorated mansion that sits on a... more