We have just returned from a four night stay at The Elms and cannot rate it highly enough. Having holidayed on many occasions with young children we're well of the saying, "If they are happy, you are happy" and this hotel ticks all the boxes in that regard. Our 7 year old boy didn't really want for anything during our... more

We've just returned from a 1 night/2day stay at the Elms with our 2 year old daughter and our Westie dog and the first thing to say is that for a family and dog friendly, good quality hotel you'd be hard pushed to beat it. The fact that it caters so well for children and dogs does of course mean... more

We stayed at the Elms for a weekend at the end of March. Agree with some of the other reviews that the decor is a bit shabby e.g. stair carpet but furnished with old furniture in keeping with the building. We had a deluxe room which should have been £395 per night incl. of adult meals. I think they are... more

We booked 2 nights at this hotel as a first treat away since the birth of our son 3 months ago and to celebrate Mother's Day. Oh what a disappointment. It styles itself as a family friendly, luxury hotel ... it is neither. They charge £280 per night for a room - it is simply not worth it and they... more

if you have young children and want a hotel break like you used to have before the kids came along then look no further. We have 2 year old twin boys, who, like us loved this hotel. On arrival friendly receptionist showed us around the hotel/spa/creche. Our room had a little annex where our boys slept, perfect. We left the... more

My husband, two boys (aged five and two) and I stayed at The Elms for two nights. Our experience was wonderful and absolutely underpinned by the fact that if the children are happy, then we're all happy! Upon arrival, we headed straight for the pool which wasn't too cold for the children and had plenty of floads/arm bands etc. We... more

We wanted a really relaxing two days away in luxury surroundings and for the most part it was great. Our room was enormous, with a great bathroom, an amazingly comfortable canopied bed and huge sash windows. The creche was brilliant - great staff. Our children are coeliac and so can't eat gluten - the chef was amazing and cooked platters... more

We decided to book a one night stay at The Elms after being attracted to the 'luxury family hotel' brand promise. What they did well... * Nice decor * Great location * Excellent outdoor play facilities * Lovely food * Great facilities for kids at dinner (highchairs, sippy cups etc) * Check in experience was good * The head waiter... more

Let me start with the good things because it was nearly all good. The room was great, not at all as pokey as it looked in the photographs on the web site. Really comfy beds and lovely squishy mattresses. The staff where fantastic, professional and very accommodating. The childrens facilities where great, trained professional staff (no just got out of... more