We booked the hotel via booking.com and received a request from the hotel to cancel the reservation. As far as I understand, it's not the first time they do that, so please be aware.

Stayed here for one night in August 2011 en route to Italy. Hotel is located in a very quiet, pleasant position. Upon arrival we were offered what was called the penthouse which consisted of accommodation on two floors, the upper floor being a converted loft. The loft area only suitable for children as structual horizontal beam situated in the middle... More

This hotel with typical decoration is located in a wonderful area. The view is absolutely fantastic. Staff seems to be very busy running the restaurant, bar, and hotel so you may need to be patient upon your arrival. The room we were in was very clean and nicely decorated. There were however no electric sockets to be used outside of... More

From the previous review and also the hotel website we were expecting a different stay to the one we got! We booked the hotel using the hotel website which states all rooms have w/c. They do not. We booked two "silver" rooms which we found were not en-suite. We were informed we would have to pay more for a "gold"... More

Stella Alpina is just about 10mn from Airolo, in a village of less than 20 houses in the most peaceful and serene setting. We live in Lugano and wanted to get away from the heat of the summer and found the perfect place! We got rooms number 5 and 6: each has a window and a balcony overlooking the valley... More