Like a previous poster we booked on a KGB deal and Head Office had not informed the hotel to expect us. Due to this, and them not having any family rooms available, we were given a standard double room. This was far too small and really needed some updating and decorating. We would question how fresh / homemade any of... More

Stayed on a weekend break and wedding reception. The hotel has had very varied reviews and these reflect the age and ageing decor mainly. The service and the food are both first class and the staff were really prepared to make great efforts, for example, they made us some sandwiches in the bar when the restaurant had closed. The rooms... More

We turned up to find that the reservation that we had made (through a KGB Deals Offer) hadn't been received by the hotel. This wasn't the first time that this had happened apparently. After a quick phone call the reservation was found and we were allocated our room - we are a family of 4 and were given two adjoining... More

Just stayed at this hotel for one night. The hotel is very tired and dated. The staff were very friendly the rooms although could do with a bit of DIY and updating were spotlessly clean. The breakfast was exellent. We paid £49 for two,bargain so cant complain.

First on arrival, there is a warm greeting. Given our room keys for a room on the first floor. As soon as you walk down to your room you realise, the hotel is somewhat quirky, random space with floor to ceiling mirrors, out of date decor and carpets. Yet clean and kept clear of rubbish etc.. Then we opened the... More

I was attending a golf day at the nearby Swindon Golf Club and stayed at this hotel as it is really close. I think my comments would echo many of the others in that i found all the staff to be very helpful and cheery (even when i returned late evening and requested a late night snack of sandwiches for... More

We booked Himley house hotel on a trip to Black country museum and found the location was excellent, not too far away but in a nice area. The hotel staff were so nice and friendly and our room was excellent value for money, it was spotless and clean and comfortable. we ate in the restaurant in the evening and found... More

Firstly the staff were all polite and helpful. The food on the menu was to say the least basic, with all the normal birds eye options or Iceland products. Both of us fed up with listening to the guy next door talking (not shouting) on his mobile. The hotel is fine for lads working away from home looking for basic... More

We have just returned from 3 nights away on an organised trip to Shropshire and we stayed at this Hotel. We could not fault the rooms which were clean and spacious. The breakfasts were freshly cooked with plenty of choice and the dinners were of the carvery type again well cooked. The staff were very welcoming and friendly and the... More