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All 2 Himley hotels

Himley Country Hotel

3.0 of 5
School Road, Himley DY3 4LG, England (Formerly Best Western)
Hotel amenities
Himley Country Hotel
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Ranked #2 of 2 hotels in Himley
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173 reviews from our community

Traveller rating
    34
    49
    42
    30
    18
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Families
35
 
Couples
47
 
Solo
13
 
Business
45
 
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Dereham, Norfolk
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 17 June 2013 NEW

We were part of a large group booked into this hotel for our Paperweight conference weekend 13th - b15th June 2013. Our room was 2011 which was a double, after reading the reviews on trip advisor I decided to ask for an upgrade on arrival, however I was told there were no upgrades available but was assured by the manager... More

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Hove
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 16 June 2013 NEW

Like a previous poster we booked on a KGB deal and Head Office had not informed the hotel to expect us. Due to this, and them not having any family rooms available, we were given a standard double room. This was far too small and really needed some updating and decorating. We would question how fresh / homemade any of... More

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himley, General Manager at Himley Country Hotel, responded to this review
17 June 2013

Dear Richard Thank you for your comments. It is great to hear that you felt the staff are a credit to the hotel as we pride ourselves on our customer service You are correct in what you say regarding the decor of the hotel, it is something we are working on week in, week out to improve and update all... More

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Coventry, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 10 June 2013

Stayed on a weekend break and wedding reception. The hotel has had very varied reviews and these reflect the age and ageing decor mainly. The service and the food are both first class and the staff were really prepared to make great efforts, for example, they made us some sandwiches in the bar when the restaurant had closed. The rooms... More

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himley, General Manager at Himley Country Hotel, responded to this review
13 June 2013

Dear Jack Thank you very much for your comments, it it lovely to read good comments about our staff and food. We have an ongoing maintenance programme which allows us to update rooms but I do concede this is a long process. As for the toaster, I appreciate your comments and will pass them on to the purchasing manager. Kind... More

Weybridge
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 June 2013

We turned up to find that the reservation that we had made (through a KGB Deals Offer) hadn't been received by the hotel. This wasn't the first time that this had happened apparently. After a quick phone call the reservation was found and we were allocated our room - we are a family of 4 and were given two adjoining... More

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himley, General Manager at Himley Country Hotel, responded to this review
13 June 2013

Dear Nick I am pleased to hear that you would stay with us again based on our customer service and hospitality. I appreciate that the hotel is tired in places and our ongoing maintenance programme will allow us to update where necessary. I have passed your comments on to our head chef regarding the sausages and he will be speaking... More

Norwich, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 June 2013

Just stayed at this hotel for one night. The hotel is very tired and dated. The staff were very friendly the rooms although could do with a bit of DIY and updating were spotlessly clean. The breakfast was exellent. We paid £49 for two,bargain so cant complain.

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himley, General Manager at Himley Country Hotel, responded to this review
3 June 2013

Dear Freddie Thank you for your positive comments, we are undergoing maintenance and updating our bedrooms, as I am sure you can appreciate this is a time consuming task but we hope to get round all the bedrooms by the end of the year. Kind Regards Matt Pullen General Manager More

Cardiff, United Kingdom
1 review
2 of 5 stars Reviewed 30 May 2013

First on arrival, there is a warm greeting. Given our room keys for a room on the first floor. As soon as you walk down to your room you realise, the hotel is somewhat quirky, random space with floor to ceiling mirrors, out of date decor and carpets. Yet clean and kept clear of rubbish etc.. Then we opened the... More

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himley, General Manager at Himley Country Hotel, responded to this review
3 June 2013

Dear Guest Thank you for your comments. It is very pleasing to hear that you felt the hotel was clean and the staff were welcoming and friendly. You are correct in what you say regarding the decor of the hotel, it is something we are working on week in, week out to improve and update our bedrooms. Great to hear... More

london
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 29 May 2013

I was attending a golf day at the nearby Swindon Golf Club and stayed at this hotel as it is really close. I think my comments would echo many of the others in that i found all the staff to be very helpful and cheery (even when i returned late evening and requested a late night snack of sandwiches for... More

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himley, General Manager at Himley Country Hotel, responded to this review
3 June 2013

Dear Guest Thank you for your review. It is always great to hear positive comments about our staff as we pride ourselves on our customer service. Thank you for pointing out the damp in the bedroom, our maintenance team are continually working on the bedrooms and will ensure this problem is looked into. We look forward to welcoming you back... More

Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 May 2013

We booked Himley house hotel on a trip to Black country museum and found the location was excellent, not too far away but in a nice area. The hotel staff were so nice and friendly and our room was excellent value for money, it was spotless and clean and comfortable. we ate in the restaurant in the evening and found... More

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himley, General Manager at Himley Country Hotel, responded to this review
3 June 2013

Dear Andrea Thank you for your comments, I am pleased you enjoyed your stay with us Kind Regards Matt Pullen General Manager More

Sheffield, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 17 May 2013

Firstly the staff were all polite and helpful. The food on the menu was to say the least basic, with all the normal birds eye options or Iceland products. Both of us fed up with listening to the guy next door talking (not shouting) on his mobile. The hotel is fine for lads working away from home looking for basic... More

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himley, General Manager at Himley Country Hotel, responded to this review
21 May 2013

Dear Gary Thank you for your comments regarding the staff, we work hard to provide great customer service and invest a lot of time in staff training. We appreciate your comments regarding the menu and take those on board. In future if you feel that the noise coming from a room next door is too much, please contact reception and... More

Chelmsford, United Kingdom
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 13 May 2013

We have just returned from 3 nights away on an organised trip to Shropshire and we stayed at this Hotel. We could not fault the rooms which were clean and spacious. The breakfasts were freshly cooked with plenty of choice and the dinners were of the carvery type again well cooked. The staff were very welcoming and friendly and the... More

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himley, General Manager at Himley Country Hotel, responded to this review
21 May 2013

Dear Raymond I am delighted to read your review, particularly as there were a large number of rooms involved, the fact that there were no issues or complaints regarding the rooms means our maintenance and upkeep policy works. Thank you for your comments regarding the staff, in particular the manager (Cat) who leads by example to ensure all of our... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Evening meals(4)
  • Night stay(4)
  • Very good(3)
  • Good size room(3)

Additional Information about Himley Country Hotel

Address: School Road, Himley DY3 4LG, England (Formerly Best Western)
Region: United Kingdom > England > Staffordshire > Himley
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Himley
Price Range: £
Hotel Class:3 star (3*)
Reservation Options:
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Also Known As:
Himley Country Dudley
Himley Country Hotel Staffordshire

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