I will keep this brief, the decor is horrible and drab and so is the welcome, a very forgiving person I will tolerate anything if I get reasonable service. The restaraunt is not open at weekends, I overheard the staff criticising guests for expecting to get food after 9 pm, the people who work in this hotel are only bothered... more

430pm Greeted by a cheerful woman who took the keys I was hopeful after a very long day... Then when I turned the key and opened the door the smell hit me. It smelled old and damp. Considering it was a family room it was pretty cramped with not much room other than to walk around the beds and to... more

Excellant service and very pleasant understanding staff. I stopped over on a trip to Wells with my teenage son, some noise during the night caused me to complain but this was dealt with immediately. The rooms are very basic and require updating but for the price you won't get a better service. Breakfast was great and I would definately use... more

You really don’t want to stay in this hotel. The positives first, the location is good and it has a large car park. Its fairly clean throughout, with cheerful staff and a satisfactory breakfast. Now for the negatives which greatly out way the positives, badly in need of modernisation. The seventies decor is hard to overlook, the avocado bath suite,... more

Where do i start! Check in was fine, we walked up the stairs and turned into a corridor which can only be described as the corridor from the shining, all it was missing was the the twins! When we first walked into the bedroom my boyfriends precise words were "has the maid taken a dump in the bathroom". It stank... more

This hotel is seedy, a million miles from other hotels used for businessmen, like Holiday Inn Express or Travel Lodge. The room was an awful seventies TV set, tacky and cheap, smelling like a sewer from an unclean spa bath, god knows how much human excrement had accumulated in the pipework, it was all I could do to have a... more