We booked this hotel through Expedia for a one night stay last week. We were contacted by the hotel at approx 7.30pm to advise that they did not have room for us and the booking should not have been taken. The hotel blamed Expedia and Expedia blamed the hotel. As it was so late there were no other rooms available... More

Having stayed in your hotel found it to be comfortable and clean. The only let down was the food in the restaurant as it was very basic and mainly chips on the menu. Food is reasonably priced for what it is, so not all bad.

stopped here may 7th of may 2013,stayed as part of a group of 26 on a works outing,the rooms were excellent and the shower was the best i have ever had in a hotel and i have stopped in lots in my time.the breakfast was very good and the staff were all very good aswell. the only small point i... More

I stayed here earlier this month for 2 nights in adjoining rooms with my husband and 2 young children. When we booked we asked for rooms with catches on the doors, as we wanted to know the kids couldn't get out, but unfortunately neither of our doors had them on, however, other family members had catches on theirs. That disappointment... More

Art check in, girl on reception gave no welcome and was not at all friendly. Double room was OK for me, but for 2 would be far too small, and bed very soft.However, it was clean. Dinner was poor. The pate was thick and nasty with just 2 tiny slices of french bread and the dessert, a chocolate mousse, was... More

We had a "Premier" room on the east side of the hotel for one night. The room was comfortable and quiet with no traffic noise. Breakfast was served between 0730 and 0930. Arriving in the restaurant at 0905hrs there were 4 other customers present. The food had apparently been on the hot plate for a long time and was looking... More

Eastgate Shopping Centre in Basildon recently organised a two night stay at Best Western, Appleby Magna for just under 50 Normandy Veterans, all in their late eighties or nineties, and their carers, a visit to the National Memorial Arboretum being the destination. From the first time that I started dealing with the hotel, I received excellent customer service to make... More

Polite efficient staff. Good clean comfortable bedroom and bathroom. Good food. Great location for touring, close to Warwick Coventry Leicester, lovely country villages. Good eating places very close by.

A good location depending on where you want to be, good room and facilities. Just what you need when you want resonable value facilities and the assurance of a comfortable night. As with most hotels of this type I want non descript if it means no horrors or problems