Stayed at the hotel for 1 night while visiting friends, with my mum and 1 year old daughter. As soon as we arrived the staff where friendly and helpfull, receptionist was quick and friendly. Room was fine and clean, enough space for the travel cot and the twin beds. We had a drink at the bar in the evening and... More

Twin room with 2 people but hotel staff would only let us have 1 room key. The electric in room would only work off room key so if one of us went out we had no electric. There was no hot water in the morning for a shower as we were told the hotel was busy and their boilers could... More

Stayed one night on business, and didn't eat in the evening so cannot comment on their evening food offer. Generally a good impression on entering, and reception was quick and efficent. The room was fine, reasonably spacious, and had a decent sized en-suite. The bed was comfy, and it was quiet. A good nights sleep was had. But the carpets... More

I stayed here for a week on a company training course the food was not good! mains are priced at over £10 and are very poor ,tastless, Breakfast was not bad only saviour was a maccy d over the road and a very good local indian takeaway which i had delivered to the hotel they were not happy when i... More

Just stopped off for one night, as needed to stay somewhere on my way back from London. Very reasonably priced and a good nights stay. Friendly and helpful staff. There was a big event on that night at the hotel, so it was busy for a while in the main reception/foyer area, but after that it was fine. I had... More

Stayed for one night whilst visiting the NEC, the hotel is well situated and easy to find. The room was basic but clean, had everything we required, bathroom was also very clean and well appointed, most of all the bed was very comfortable. On the night we stayed there was also a coach party booked in - the hotel was... More

Booked one night stay for my brothers big birthday bash, once checked in found out that other family members had secured a room discount. I had booked via the web, on checking out asked if I also could have a discount, many many explanations as to why I couldnt have one, felt this was very unfair as my room was... More

I stayed her just for one night whilst at a meeting. Check in was excellent no delays. The room was what I expected and clean and comfortable. The bathroom was also clean and the shower worked well. We were starting our meeting early so checked out just before 7 am. Breakfast was the usual buffet style and a good way... More

Overall it's fine. Depending on what you want, the location is convenient next to motorway, but downside is that there's not much nearby - particularly somewhere decent to eat. Arrived around an hour before official "check-in" time, and receptionist didn't even try to see if our rooms were ready - we were told to come back later. Breakfast was a... More