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271 London Road, Charlton Kings, Cheltenham GL52 6YG, England
Hotel amenities
Hilden Lodge
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Most recent review
5 of 5 stars Reviewed 3 June 2013
Shirley S Sydney, Australia
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89 reviews from our community

Traveller rating
    55
    26
    5
    3
    0
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Families
16
 
Couples
33
 
Solo
10
 
Business
18
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 June 2013

Great place to stay and easy to find. Management extremely helpful and welcoming. Dinner and breakfast very good. The wine selection prices varied and didn't break the bank cost wise! D,B & B price reasonable and of good value. Double glazing made the room quiet. Would recommend this establishment.

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Birmingham, United Kingdom
1 review
5 of 5 stars Reviewed 25 May 2013

New Years Bash which was on 31st December 2012 I organised for a Social Group which Wayne used to a member of ., There was 18 people who attended and I would like to say how brilliant the organisation of the staff were including Melissa who kindly put on a super buffet which was absolulately wonderful. The rooms were brill... More

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Berkshire, UK
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 8 May 2013

We spent 2 days over the early May Bank Holiday weekend and had a great time - Wayne is a great host and nothing was too much trouble - the double room although not massive was certainly adequate for our stay and the sun never stopped streaming in through the window. A taxi was organised no problem for a trip... More

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Huddersfield, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 May 2013

I stayed at the Hilden Lodge for one week while on business in Cheltenham - it was a really pleasant stay. The hotel was really good value. The staff were very attentive, the food was good and the hotel clean and very comfortable. All in all a great place to stay

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Malvern, United Kingdom
1 review
2 of 5 stars Reviewed 3 April 2013

My wife and I booked a twin room, looking at the double room shown on the website assumed it would be similar, at least in size. It seems a twin room is not expected to be a similar size to a double,in fact our room was so small that the one chair was behind the door, the dressing table come... More

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Wayne F, General Manager at Hilden Lodge, responded to this review
22 April 2013

Dear Guest, We are very disappointed that you did not enjoy your stay at Hilden House. As you can see from our other reviews we pride ourselves on customer satisfaction We were particularly disappointed that you did not enjoy our breakfast. Gloucester Old Spot Sausages can have a pink tinge when cooked. We test all of our food with a... More

Bridgend, United Kingdom
1 review
5 of 5 stars Reviewed 1 April 2013

My wife and I really enjoyed our stay recently , Wayne could not have been more helpful and friendly , his wife Melissa was an excellent cook and nothing was too much trouble. Would recommend . Thank you

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Wayne F, General Manager at Hilden Lodge, responded to this review
22 April 2013

We would like to say thank you so much for your lovely words, Regards Wayne & Melissa More

Swansea, United Kingdom
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 31 March 2013

A very friendly hotel. Comfortable room and excellent breakfast makes this good value for money. The room I stayed in apparently uses a 'Saniflo' plumbing system (that was the name mentioned by the person on reception) and it blocked the morning I was departing. There is a warning sticker by the toilet about what not to flush down it, so... More

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Wayne F, General Manager at Hilden Lodge, responded to this review
22 April 2013

Dear Guest, We apologise about our saniflo on that particular day (was fixed immediately), we glad we were able to help, but it was not our intention to inconvenience you, glad you enjoyed your stay otherwise. Regards Wayne & Melissa More

Stanford-Le-Hope, United Kingdom
1 review
4 of 5 stars Reviewed 17 March 2013

Myself and my husband really enjoyed our stay at Hilden Lodge. We arrived on a bitterly cold afternoon the hotel and our room was like toast....very welcoming indeed. Wayne greeted us at the front door on arrival and was most helpful at all times during our stay.The room was very clean and lovely fresh and fluffy towels daily and the... More

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Wayne F, General Manager at Hilden Lodge, responded to this review
22 April 2013

We would like to thank you for your lovely comments and glad we could help with your curry experience. Regards Wayne & Melissa More

Douglas, United Kingdom
1 review
5 of 5 stars Reviewed 15 March 2013

Spent a weekend break here in February with my girlfriend. I contacted the hotel the week before we arrived to see if they could arrange for a bottle of champagne and flowers could be ready on arrival. The staff could not of been more helpful, they even had a vase ready for my girlfriend to put the flowers in. In... More

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Wayne F, General Manager at Hilden Lodge, responded to this review
17 March 2013

Dear Guest, Thank you for taking time to make a review of our Boutique Hotel and we are glad we could be of service to yourselves, a lovely couple and we hope that we can see you again soon. Best Regards Wayne & Melissa More

2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 14 March 2013

I spent last Saturday night at Hilden Lodge with a group of friends for my Hen night. On arrival (and we were 30 mins early and this was no problem) Wayne was very helpful and friendly, showing everyone to their rooms. I was totally surprised to arrive in my room to find a complimentary bottle of Champagne and Flowers -... More

Was this review helpful? Yes
Wayne F, General Manager at Hilden Lodge, responded to this review
17 March 2013

Dear Guest, We thank you for your lovely review we were both so happy that your weekend gave you a good send off before your wedding. You were all perfect ladies and a pleasure to have you through our door. We wish you good luck on your happy day and hope to see some of you again soon. Best Wishes... More

 
 
Hilden Lodge
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The Battledown
Great value on a similar hotel
Cheltenham, Cotswolds
5 of 5 stars 157 Reviews
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What travellers say

  • Very clean(3)
  • Very welcome(3)
  • DVD library(3)

Additional Information about Hilden Lodge

Address: 271 London Road, Charlton Kings, Cheltenham GL52 6YG, England
Region: United Kingdom > England > Gloucestershire > Cotswolds > Cheltenham > Charlton Kings
Amenities:
Bar/Lounge Free Breakfast Free High-Speed Internet Free Parking Restaurant Suites
Hotel Style:
Ranked #1 of 5 B&Bs / Inns in Charlton Kings
Price Range: ££
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Hilden Lodge is in the Heart of the Cotswolds only 1.5 miles away from the centre of Cheltenham, with close links to Trains & Bus services. We are only 3 miles from the famous Cheltenham Race Course known for the Gold Cup. You can enjoy the local shops & sites as well as venture out in the Cotswolds and enjoy breathtaking views. We have number of guide books to help you decide.We here at this Boutique Hotel have we hope everything to make your stay a pleasant one, with fully cooked breakfast included in the price of your room, hospitality tray with complimentary water & toiletries. We have 13 rooms of varied sizes from Single, Double, Twin & Family Rooms we also have a suite of two adjoining rooms when booked together. Also some of our Superior Rooms have Bath & Shower.We have a restaurant for you to enjoy home cooked meals locally produce and cooked fresh with a range of starters, mains and mouth watering deserts why go out when you can eat here with us. We even have a menu for the little ones.We have a small bar with a modest selection of wines, beers & spirits. So if you are on business, seeing family or looking for a getaway why not base yourselves here as we intend to make your stay comfortable and pleasurable one. We have now finished our upgrades of all our windows (Jan 2013) as we take our guest comments very seriously, so now all our rooms are double glazed and much easier to open (and warmer). We are continuing other upgrades of bathrooms, however still apologise as we can not alter the size of some of them. We are just (Apr 2013) completing the enlargement to the restaurant to which we hope our guests enjoy. ... more   less 
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Also Known As:
Hilden Lodge Cheltenham/Charlton Kings

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