Our room was quite spacious and comfortable, but not luxurious.It probably represented good value for the price, but service was quite poor. Once you leave the reception area, the decor is quite uninspirational. The evening restaurant has a comprehensive Asian menu - OK if you like curry etc. but there is no real alternative. The food was in fact very... More

Used the De Sallis park and ride service on three occasions recently (the perils of pre booking). On the first time we found the large burly driver both surly and uncommunicative. On the second occasion I had to, after fifteen minutes waiting for transport to the airport, remind reception staff that I was still waiting. Words were then exchanged between... More

A few weeks ago I parked my car in this hotel for a weekend but unfortunately I missed my flight and they didn't refund me the money having parked my car for less than an hour. Nothing. I asked them "I haven't got the service, at least you could only charge me the 50%" and the responsible said "Is not... More

It is a shame for me to give such a poor rating. The hotel itself is stunning and we were impressed with the size and quality of our room - his and her sinks in the bathroom - very posh and great value for money, yet it wouldn't of been good value for money if we had missed our flight!... More

Big rooms and bathroom, but tired and quite basic. There is no similarity between the pictures and the real thing. No info in rooms about hotel or surrounding area. The door card system is very noisy and you hear more noise form people opening and closing room doors than you do form the planes. Could not get any internet access... More

This fairly modern hotel was a bit of a surprise in terms of value for money and the kind of accommodation offered. With ample parking facilities the check in procedure was fast and efficient. You enter a very pleasant entrance hall which leads on to a small reception desk and breakfast room / restaurant area or dining room. The first... More

We booked a room to stay the night before our flight from Stansted airport. The hotel is difficult to find as it is down a dark narrow country lane behind the airport with no signposting until you are at the actual car park of the hotel. On arrival the credit card receipt for the payment for the room was suspiciously... More

well What can I say we found the room was very good (jacuzzi room). The Saff were Brill not rude at all I found the manager extremely competant and customer focused . Food was passable nothing flash but perfectly adequate and reasonable value. parking was fine. transfers worked very well if not a littl over priced but could be a... More

The hotel was close to Stansted airport and we booked the Park and Fly offer where you can park your car for free for up to five days ( I say for free but this obviously is included in the higher room rate ). When we arrived we were quickly greeted by a gentleman at the front desk who was... More