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Long Island Hotel Reviews, Rickmansworth, Hertfordshire

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Long Island Hotel

2.0 of 5
Victoria Close, Rickmansworth WD3 4EQ, England
Hotel amenities
Long Island Hotel
33 traveller photos
Ranked #1 of 1 hotels in Rickmansworth
3.0 of 5 stars 89 Reviews
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89 reviews from our community

    Trip type
Traveller rating
    7
    17
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    14
Date Rating
London, United Kingdom
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
“weekend trip”
3 of 5 stars Reviewed 5 May 2013

my girlfriend and I stayed for the bank holiday weekend and had an average experience in the hotel. The room we stayed in was big and so was the TV but the room needs to be updated. The wallpaper is peeling off which makes the room look a little tacky. The bed was also small and we couldnt sleep to... More

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Jason C, Manager at Long Island Hotel, responded to this review
7 May 2013

Thank you for taking the time out our your busy day to share your thoughts and comments regarding your stay with us. Please accept our sincere apology for the shortcomings you experienced during your stay. We are aware of certain issues to do with the building and it pleases me to say that a maintenance programme has since been rolled... More

Eastbourne, United Kingdom
1 review
“Poor booking experience”
3 of 5 stars Reviewed 28 April 2013

The hotel was fine but I had a poor booking experience and unsympathetic follow-up. When booking, I checked a number of online booking sites and all showed that there was only one family room still available. It was late at night so I couldn't phone the hotel to check and I didn't want to lose what I was led to... More

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Jason C, Manager at Long Island Hotel, responded to this review
7 May 2013

Thank-you for posting a review of our hotel, I apologise for any inconvenience you encountered with your booking experience but the rate and room type that you accepted via your booking agency was clearly shown through-out the booking process. Rest assured that your comments have been taken seriously. Once again thank you for choosing to stay at our hotel and... More

Preston, England, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Weekend”
3 of 5 stars Reviewed 21 April 2013

We have stayed at Long Island many times but this time. This time they only left two tea bags in the room and two milks which is not good if you like a cuppa, in the bathroom there was only one bath towel and one hand towel. The beds are comfy. But the little thins would have made all the... More

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OldEnglishInns, Manager at Long Island Hotel, responded to this review
23 April 2013

Thank-you for posting a review of our hotel, it is with feedback like yours that we are able to improve the service we offer. I do apologise that there was insufficient milk available and only 1 towel was left in the room, this is not the norm and I will bring your comments up with the house keeping department. Furthermore... More

1 review
1 helpful vote 1 helpful vote
“Value for money and good service”
4 of 5 stars Reviewed 17 April 2013 via mobile

I recently stayed here as located well for a business trip. A well priced hotel that's clean with efficient staff. A receptionist (I believe Lauren) was extremely helpful when I had an issue with my room key resolved quickly. Generally Impressed based on what I see at this affordable cost

Was this review helpful? Yes 1
OldEnglishInns, Manager at Long Island Hotel, responded to this review
23 April 2013

Thank you for your feedback, I'm glad you find the hotel good value and clean. I am also pleased to hear that your key issue was quickly resolved and that you found Lauren to be extremely helpful. It's good to hear that you had a positive experience. I look forward to welcoming you back in the future. More

Manchester, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Great value hotel”
4 of 5 stars Reviewed 17 April 2013

We've stayed at the Long Island 3 or 4 times now and have booked again for May, yes, some of the rooms are a bit tired, but they do the job, comfy beds, decent bathroom and shower, tv and tea and coffee in the room. The staff are very friendly and helpful and the breakfast is exceptional and included in... More

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OldEnglishInns, Manager at Long Island Hotel, responded to this review
23 April 2013

Thank you for your feedback, I'm glad you found the hotel good value. We work hard in all areas of the hotel to provide fantastic value for money. It’s good to hear that you had a positive experience. I look forward to welcoming you back in the future. More

Essex
Senior Contributor
41 reviews 41 reviews
22 hotel reviews
Reviews in 25 cities Reviews in 25 cities
10 helpful votes 10 helpful votes
“Still working hard”
4 of 5 stars Reviewed 15 April 2013

Just returned from my second visit here and still have lots of positive thoughts about the place. It is not the Ritz, but it does not try to pretend that it is. Yes it is tired, yes it is in need of a refresh, but it is clean, very reasonably priced, in a great location and has some fantastic staff.... More

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See 2 more reviews by ruudi55 for Rickmansworth
OldEnglishInns, Manager at Long Island Hotel, responded to this review
23 April 2013

Thank you for your recent stay and positive feedback. We do benefit from being a town centre hotel, and being close to public transport links is a massive plus point for our guests. We hope to see you again in the future. More

Epsom, United Kingdom
1 review
“More than you would expect”
5 of 5 stars Reviewed 14 April 2013

I have not used Trip Advisor previously to give a rating, but thought this hotel was worthy of my time. I stayed at Long Island for 1 night on 13/04/13. Great location, next to Rickansworth station and just off the M25 on the A404. Very friendly welcome. An immense room for just 2 people, bed very comfortable and a power... More

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OldEnglishInns, Manager at Long Island Hotel, responded to this review
23 April 2013

Further to your recent experience of The Long Island Hotel Rickmansworth I'm delighted that you enjoyed a pleasant stay at the hotel. It was pleasing that all aspects of your stay were positive, including the hotel's location, the friendly and efficient welcome, bedroom size and amenities furthermore the breakfast offering. Please rest assured that your comments will be shared with... More

Dudley, United Kingdom
Top Contributor
51 reviews 51 reviews
35 hotel reviews
Reviews in 29 cities Reviews in 29 cities
69 helpful votes 69 helpful votes
“Tired but staff work hard”
3 of 5 stars Reviewed 3 April 2013

Stayed here for 1 night whilst visiting Harry Potters Studio Tour. Not far from studios and only 10 mins away. Upon approaching the area we thought how nice it was, then you get to the street of the hotel! From first views it looks closed... You park behind the hotel (free parking) and enter via the main doors off the... More

Was this review helpful? Yes 1
OldEnglishInns, Manager at Long Island Hotel, responded to this review
23 April 2013

Further to your stay at The Long Island Hotel Rickmansworth I am glad that the reception team were able to move you to a more pleasing room. Please accept my sincere apologies that your stay was marred by the disturbance from other guests during your stay. Please rest assured that your feedback will be shared with the team so that... More

1 review
“great value for money”
4 of 5 stars Reviewed 24 March 2013 via mobile

A group of 26 stayed here for one night from hull on the 23rd march 2013, staff are very friendly and helpfull, rooms are spacious and clean although the bathroom was a bit dated breakfast was included in the price which was very nice , I must say the bed was really comfortable I didnt want to get out of... More

Was this review helpful? Yes
OldEnglishInns, Manager at Long Island Hotel, responded to this review
23 April 2013

Thank you for your recent stay and positive feedback. We do benefit from being a town centre hotel, and being close to public transport links is a massive plus point for our guests. We hope to see you again in the future More

Stoke-on-Trent
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Old English Inn Hotel”
4 of 5 stars Reviewed 28 February 2013

The Long Island hotel is part of the Old English Inn chain which is owned by the Greene King pub group. We have stayed at other OEI establishments but this one is more like an hotel than an inn. We stayed here for 2 nights in mid-February in order to visit Windsor Castle about 25 minutes away. The room we... More

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OldEnglishInns, Manager at Long Island Hotel, responded to this review
2 April 2013

Further to your recent experience of The Long Island Hotel Rickmansworth I'm delighted that you found your room to be spacious and very clean and also our team members to be friendly and welcoming, furthermore I will share your comments to all departments concerned. You have my apologies that the Sunday Roast was not available during your stay with us,... More

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Additional Information about Long Island Hotel

Also Known As:
Long Island Hotel Rickmansworth, Hertfordshire
Address: Victoria Close, Rickmansworth WD3 4EQ, England
Region: United Kingdom > England > Hertfordshire > Rickmansworth
Amenities:
Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Rickmansworth
Price Range: £
Hotel Class:2 star (2*)
Reservation Options:
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Long Island Hotel
Victoria Close
Rickmansworth WD3 4EQ
England
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Guest Room Exterior Restaurant Strange mix of colours, nothing matched! Decor very 'patched up'.
Long Island Hotel Photos (33 traveller photos)

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