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Premier Inn Wirral - Heswall Hotel Reviews

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Premier Inn Wirral - Heswall

Chester Road | Gayton, Heswall CH60 3FD, England
Hotel amenities
Premier Inn Wirral - Heswall
8 traveller photos
Ranked #1 of 2 hotels in Heswall
4.0 of 5 stars 119 Reviews
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119 reviews from our community

    Trip type
Traveller rating
    52
    41
    13
    4
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Date Rating
Ustaritz
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
Reviews in 23 cities Reviews in 23 cities
21 helpful votes 21 helpful votes
“Comfortable and good food”
4 of 5 stars Reviewed 13 May 2013 NEW

Having not been able to use the hotel that we had booked due to unforseen circumstances, we booked into this hotel for the one night to see what it was like. We were glad we did!! My wife was to go into hospital close by the next day and we enjoyed our stay and the meal in the adjoing Cleggs... More

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Anne N, Manager at Premier Inn Wirral - Heswall, responded to this review
16 May 2013

Thank you for taking the time to leave such kind comments and compliments after your stay with us. At Premier Inn, we pride ourselves in exceeding guests’ expectations at every opportunity. Its great to hear when our guests have had a comfortable stay and I am pleased you found the staff polite and helpful and your room above standards. I... More

Leamington Spa
1 review
“great value for money”
5 of 5 stars Reviewed 9 May 2013

we've never stopped in a Premier Inn before & we were very pleasantly surprised ,the breakfasts were very good value for money Great value for money the staff were very friendly & couldn't do enough for us,would definately stay again.

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Anne N, Manager at Premier Inn Wirral - Heswall, responded to this review
12 May 2013

Thank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed yourselves at our hotel. We look forward to seeing you again soon! Kind Regards, Anne Nieman Team Leader More

cheshire
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Good nights sleep”
5 of 5 stars Reviewed 7 May 2013

The staff were friendly and accommodating. The bed was very comfortable and clean and there was a bath, lovely. The room was clean and had a tv a hair dryer tea and coffee making facilities and was a good size. Not elaborate but everything you need. Free 30 minutes Wi Fi after that £3 per day. We stayed here for... More

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Anne N, Manager at Premier Inn Wirral - Heswall, responded to this review
8 May 2013

Thank you for your comments regarding your recent experience at the Heswall Premier Inn. At Premier Inn, we pride ourselves in exceeding guests’ expectations at every opportunity and I am really happy that you had a very comfortable night and the room met your expectations. I am also really happy that you consider our staff very pleasant. We look forward... More

Glasgow, United Kingdom
1 review
“Family wedding”
3 of 5 stars Reviewed 7 May 2013

We stayed here for a family wedding in the area. Good value for money but they do not take their "good night sleep guaranteed" lightly. Our door was chapped on two separate occasions for "talking too loudly" and "tv too loud" at half 11 then half 12 at night. The hotel is very poorly soundproofed as you hear people using... More

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Review collected in partnership with premierinn.com

Anne N, Manager at Premier Inn Wirral - Heswall, responded to this review
8 May 2013

Thank you for your comments regarding your recent experience at the Heswall Premier Inn. At Premier Inn, we pride ourselves in exceeding guests’ expectations at every opportunity and I am really happy that you had a very comfortable night and the room met your expectations. I am also really happy that you consider our staff very pleasant. We look forward... More

Gambellara, Italy
Top Contributor
54 reviews 54 reviews
11 hotel reviews
Reviews in 34 cities Reviews in 34 cities
26 helpful votes 26 helpful votes
“Better than the Crown Plaza!!”
4 of 5 stars Reviewed 23 April 2013

We stayed here just one night, but we liked the place. the neighbourhood is posh, so it was a nice area, there are two pubs nearby and the car park outside the hotel is big. The staff was nice, not overfriendly but professional. The room was spacious and very clean. The bathroom was ok, very clean. We stayed at the... More

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Anne N, Manager at Premier Inn Wirral - Heswall, responded to this review
25 April 2013

Thank you for your comments regarding your recent experience at the Heswall Premier Inn. At Premier Inn, we pride ourselves in exceeding guests’ expectations at every opportunity and I am really happy that you had a very comfortable night and the room met your expectations. I am also really happy that you consider our staff very pleasant. We look forward... More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Convenient and comfortable place to stay on the Wirral”
4 of 5 stars Reviewed 20 April 2013

We were looking for a bed for a couple of nights to allow us to visit areas of the Wirral. The Premier Inn in Heswall proved to be very conveniently located and was very comfortable. The room was immaculately presented.

Was this review helpful? Yes 1

Review collected in partnership with premierinn.com

Anne N, Manager at Premier Inn Wirral - Heswall, responded to this review
22 April 2013

Thank you for taking the time to leave such kind comments and compliments. Its great to hear when our guests have had a comfortable stay and I am pleased to hear appreciation of our rooms high standards, your compliments will be passed to our staff accordingly. I am delighted that you enjoyed your stay at Heswall Premier Inn and look... More

Bridgwater
1 review
2 helpful votes 2 helpful votes
“A First Experience of Premier Inn Wirral-Heswall”
5 of 5 stars Reviewed 6 April 2013

The staff at this Premier Inn are exceptionally polite and helpful.The room was newly refurbished and very attractive. The storage facilities were minimalist and practical. I was very pleased that the en-suite had a bath. Both en-suite and room were cleaned to a high standard. Shopping channels were available on the plasma T.V. - This is the first hotel I... More

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Anne N, Manager at Premier Inn Wirral - Heswall, responded to this review
7 April 2013

Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay at Heswall Premier Inn and look forward to welcoming you back again soon! Kind Regards, Anne More

Leatherhead, United Kingdom
1 review
1 helpful vote 1 helpful vote
“week end away”
4 of 5 stars Reviewed 5 April 2013

We stayed at the Premier in Wirral -Heswall two nights over Easter so that we visit our daughter and grand children who live in West Kirby.The hotel is fine for us with friendly staff,clean rooms and good food . This was our third visit.

Was this review helpful? Yes 1

Review collected in partnership with premierinn.com

Anne N, Manager at Premier Inn Wirral - Heswall, responded to this review
7 April 2013

Thank you for your comments regarding your recent experience at the Heswall Premier Inn. At Premier Inn, we pride ourselves in exceeding guests’ expectations at every opportunity and I am really happy that you had a very comfortable night and the room met your expectations. I am also really happy that you consider our staff very pleasant. We look forward... More

Leeds, UK
Top Contributor
87 reviews 87 reviews
11 hotel reviews
Reviews in 39 cities Reviews in 39 cities
40 helpful votes 40 helpful votes
“Clean, comfortable and welcoming”
4 of 5 stars Reviewed 5 April 2013

I stayed here for one night and was happy. The hotel was clean and tidy. The staff were friendly and efficient. The location's quiet and the bed is comfy. My only gripe is that there really ought to be a socket near the bed so you can plug your phone in to charge and have it to hand. The breakfast... More

Was this review helpful? Yes 1
Anne N, Manager at Premier Inn Wirral - Heswall, responded to this review
7 April 2013

Thank you for taking the time to write a review. I am grateful for your feedback about your stay. I look forward to welcoming you back to the Heswall Premier Inn. I appreciate your comments regarding the plug near the beds and will certainly pass this on to headoffice. Kind Regards, Anne More

Leitrim
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“great night's sleep”
4 of 5 stars Reviewed 4 April 2013

Really comfortable beds and quiet room. Friendly staff. Good value - the room decor was better than expected. All in all - not luxurious but very good value indeed. Breakfast in the next door pub was fine. However tea and coffee offerings could be improved - a teapot would be nice or better coffee.

Was this review helpful? Yes 1

Review collected in partnership with premierinn.com

Anne N, Manager at Premier Inn Wirral - Heswall, responded to this review
5 April 2013

Happy to hear that you enjoyed your stay at Heswall Premier Inn. I look forward to your next visit! Your comments about the tea and coffee are noted. We do provide extra at reception, so next time you visit, please just ask. Kind Regards Anne More

 
 
Premier Inn Wirral - Heswall
Premier Inn Wirral - Heswall
4.0 of 5 stars 119 reviews
Enter dates 1 night 2 nights
 
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Additional Information about Premier Inn Wirral - Heswall

Also Known As:
Premier Inn Wirral (Heswall) Hotel
Premier Inn Wirral (Heswall) Hotel Heswall
Premier Inn Wirral - Heswall
Address: Chester Road | Gayton, Heswall CH60 3FD, England
Region: United Kingdom > England > Merseyside > Wirral > Heswall
Amenities:
Free Parking
Hotel Style:
Ranked #1 of 2 hotels in Heswall
Price Range: £
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Premier Inn Wirral - Heswall
Chester Road Gayton
Heswall CH60 3FD
England
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