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Mercure Chester North Woodhey House Hotel

3.0 of 5
Berwick Road, Little Sutton CH66 4PS, England
Hotel amenities
Mercure Chester North Woodhey House Hotel
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393 reviews from our community

Traveller rating
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    151
    72
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    29
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Families
54
 
Couples
214
 
Solo
13
 
Business
22
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Yeadon, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 21 May 2013 NEW

i recently stayed here, this hotel is very basic but has everything you need if you are not too fussy. On arrival the receptionist was very friendly and informative. The room we stayed in was basic standard, the bar area was nice enough. We went for breakfast which was very disappointing as the buffet did not look the best and... More

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Aberdeen, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 of 5 stars Reviewed 20 May 2013 NEW

Stayed at this hotel only for one night, but been quite impressed. Location is distant from the city. Fresh air, beautiful countryside, perfect for people who want to relax and forget about city noises. During the time I stayed there, in the hotel was wedding, it was beautiful! I thought that there will be a lot of noises, because of... More

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gm-woodhey, General Manager at Mercure Chester North Woodhey House Hotel, responded to this review
21 May 2013

I would like to take this opportunity to say thank you for your kind comments in relation to your visit to the Mercure Chester North. We are very proud of our hotel and passionately aim to offer a fantastic experience for all our guests, and it is very rewarding when guests pass on their feedback which indicates that our efforts... More

Stratford-upon-Avon, United Kingdom
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
Reviews in 29 cities Reviews in 29 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

This is obviously one of a chain of hotels and we were really impressed, all the staff were very helpful. The rooms were nicely furnished and had comfortable beds. There was a note on the coffee tray to say fresh milk was available on request. We ate in the restaurant our second night and had a very tasty meal which... More

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gm-woodhey, General Manager at Mercure Chester North Woodhey House Hotel, responded to this review
21 May 2013

Many thanks for your review of the Mercure Chester North, I'm delighted that you had a enjoyable stay and I am particularly pleased that you enjoyed you experience of our restaurant and the quality of food as we do endeavor to ensure that every guest experience is a memorable and enjoyable one. I will naturally pass your comments onto the... More

Northampton, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 12 May 2013

Just returned from an enjoyable 2 night all inclusive break booked through Hotelshop UK. Paid £208 for myself and my wife for 2 nights bed breakfast, 2 course evening meal and free drinks from 7-11pm each night. Executive room upgrade given. Lunch was also included though we only took this on the first day as out and about on the... More

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gm-woodhey, General Manager at Mercure Chester North Woodhey House Hotel, responded to this review
21 May 2013

Thank you for posting your comments following your recent visit to the Mercure Chester North Hotel. It is always a real pleasure to read such feedback about staff being friendly and only too willing to help. I will certainly convey your kind words to all the team and I look forward to welcoming you back to the Hotel in the... More

east anglia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 8 May 2013

Booked through our Tesco clubcard. Just as well. The place was shabby and the service was awful. They treated us with suspicion when we arrived. One of the cleaners left the door to slam shut on me as I carried my bags through. The place was shabby and down at heel. The pool had tiles falling off, the steam room... More

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gm-woodhey, Manager at Mercure Chester North Woodhey House Hotel, responded to this review
12 May 2013

Thank you for taking the time to write a review with regard to your recent stay. I was disappointed to read your comments in relation to the service and welcome in particular – you will see that in previous reviews that guest’s often commend the friendliness of our staff. Your welcome was not reflective of our usual service standards and... More

Manchester, United Kingdom
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 7 May 2013

We liked the location of this hotel which is why we chose it - it was a voucher for birthday present. But we felt the hotel could be improved in a few ways. The quiet room we had asked for was at the back of the hotel, but next to the heating system for the leisure centre. The next room... More

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gm-woodhey, General Manager at Mercure Chester North Woodhey House Hotel, responded to this review
8 May 2013

Thank you for taking the time to pass on your feedback following your recent stay with us. I am delighted that you enjoyed your experience with us, and I really appreciate your comments in relation to the staff and service. Once again many thanks for your much valued feedback and I look forward to seeing you in the hotel in... More

uk
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 of 5 stars Reviewed 1 May 2013

Had 2 night stay given as a Christmas present and stayed 28-30th April. Friendly and quick check in the room was clean and warm with tea and coffee facilities. overall we were satisfied with the hotel and food-breakfast was especially good and varied in choice with the 2 staff members really on the ball( they should perhaps train the restaurant... More

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gm-woodhey, General Manager at Mercure Chester North Woodhey House Hotel, responded to this review
8 May 2013

I would like to take this opportunity to say thanks for your review on the hotel, I'm glad that you enjoyed your visit to the hotel. The team will be very pleased to know that their service has been recognised in particular the breakfast team. Once again thank you and I hope you will return to the Mercure Chester North... More

East Cowes, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 27 April 2013

stayed at this hotel in 2012 it was my first coach holiday and it was brilliant. the hotel although a bit out of the way, was good. the food was excellant and the room l was given was nice. the staff at this hotel were friendly and nothing was too much trouble for them. the holiday itself took in a... More

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gm-woodhey, General Manager at Mercure Chester North Woodhey House Hotel, responded to this review
30 April 2013

I would like to take this opportunity to personally thank you for taking the time and trouble to write your review of the Mercure Chester North for our future guests; I have to say I was delighted to read that you had a wonderful experience. Please be assured that I have already passed on to the team your very kind... More

Cumbria
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 25 April 2013

We chose this hotel for its positon between Chester and Liverpool, intending to use it as a base for visiting both cities. On arrival we were greeted by 2 very friendly receptionists and were very speedily checked in. The room was spacious and very clean with tea/coffee making facilities, wide screen TV and good sized bathroom. After a walk into... More

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gm-woodhey, General Manager at Mercure Chester North Woodhey House Hotel, responded to this review
30 April 2013

Thank you for taking the time and trouble to post your review regarding your recent stay at the hotel. I note that in general, you enjoyed your stay with us you were let down by the service received in our bar area and for that I would like to personally apologise. I will personally follow this up with the team... More

liverpool
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 24 April 2013 via mobile

Stayed here weekend of April 19-22,we have stayed here before and returned again as we enjoyed our last stay. Although we really only use the hotel as a base we still use the facilities while there and have breakfast at the hotel.The staff are a credit to the hotel and the breakfast caters for all needs and was thoroughly enjoyable... More

Was this review helpful? Yes
gm-woodhey, General Manager at Mercure Chester North Woodhey House Hotel, responded to this review
30 April 2013

I am delighted that you had an enjoyable stay here at the Mercure Chester North. I would like to pass on my sincere thanks for taking the time to post your feedback on the site, as it is always nice to read that our guests are being well looked after by the team. Once again many thanks and I look... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Very good(12)
  • Friendly and helpful(7)
  • Evening meals(6)
  • Leisure facilities(5)
  • Cheshire Oaks(5)
  • Steam room(5)
  • Ground floor(4)
  • First nights(3)
  • Reception staff(3)

Additional Information about Mercure Chester North Woodhey House Hotel

Address: Berwick Road, Little Sutton CH66 4PS, England
Region: United Kingdom > England > Cheshire > Little Sutton
Amenities:
Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Little Sutton
Price Range: £
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Mercure Chester North Woodhey House Hotel is situated in quiet rural surroundings, yet is only minutes from Junction 5 of the M53 and the major motorway network. Located halfway between Chester and Liverpool (with North Wales a couple of miles down the road), the Mercure Chester North Woodhey House Hotel is an ideal base for both business and leisure. All standard rooms have en-suite bath and shower, Freeview Channels, Internet access, Hairdryer, Trouser Press and complimentary tea and coffee making facilities. ... more   less 
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Also Known As:
Woodhey Hotel Chester
Mercure Chester North Woodhey House Hotel Little Sutton, Cheshire, UK

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Mercure Chester North Woodhey House Hotel
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