We've just spent a lovely couple of days at the Lord Nelson with our son,we found all the staff very friendly and helpful, both our rooms were clean and spacious would visit again if we were in the area

We've just spent a lovely couple of days at the Lord Nelson with our son,we found all the staff very friendly and helpful, both our rooms were clean and spacious would visit again if we were in the area
Where to start? Filthy table when we arrived, on a quiet Monday afternoon, brushed this off as it seemed they were understaffed. Six people in our group, we ordered starters and mains, and the starters were out within 5 minutes. A bit quick I thought, and as I bit into my chicken wing starter I realised why it was very...
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We stayed for two nights - in room 202 April 3rd this year - whilst visiting family in the area. Although there were a couple of mishaps with the evening meal & breakfast (which were both resolved immediately and satisfactorily) we cannot fault our stay. A warm welcome, a lovely spacious refurbished room (top floor with great view over the...
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It is hard to find good hotels in this area but this is one of the best. I've stayed at Cledau brige before but not satisfied. The staff claimed that all the rooms are referbushed now and I got one of this. Clean and nice enviroment. The breakfast was OK. After being in so many hotels is very hard someone...
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we stayed at the lord nelson hotel and it was the worst place we have ever stayed. the only good thing about the hotel was the room, the food was aba=saloutly discsting and the beer was flat they are exstreamly under staffed as we had to wait half hour to be served. we think the hotel is very poorly managed...
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If you're looking for quick, good, basic food this is ideal. Lots of space, nice garden and good views.
We stayed at the Lord Nelson on Friday 20th January 2012 for 2 nights, using the "Brains" second night free offer.
Having read the mixed reports on "Trip Advisor" we phoned to book, asking for a refurbished room with Harbour views. The Manager in reply to our question regarding checking-in time advised that as our allocated room was empty, we...
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We originally booked for one night using Booking.com but after reading a previous review telephoned the hotel and spoke with the Assistant Manager. We explained our concern and after some discussion felt that the Hotel was right for our needs - we booked for a further night and were put in a refurbished room which was large, comfortable, clean, and...
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been visiting here for last 10 years and have found a decline . however the last time was horrid.rooms we specially askd for were not available. i was told there was no request on the computor. then the room we did have had damp on cealing,no plug in bathroom basin only one lamp working,bathroom door was jamd shut and had...
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Dear Hailey
On behalf of The Lord Nelson Hotel, please accept my apology for what you felt was an unpleasant stay at our hotel.
We strive to ensure our patrons experience the best visits possible during their travels and therefore take complaints very seriously.
After what can be considered initial confusion to your booking you were placed in two large...
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September 2011 We toured pembrokeshire for 4 days and stayed at the Lord Nelson which was chosen for its central location for touring this area.Hotel needs a little tlc in places but the room we stayed in was large, well decorated and clean - the bed was very comfortable. Each evening we dined in the hotel and found the food...
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