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Quality Hotel Boldon

3.0 of 5
Witney Way Jct A19 / A184 | Boldon Business Park, Boldon NE35 9PE, England
Hotel amenities
Quality Hotel Boldon
Ranked #1 of 1 hotels in Boldon
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38 reviews from our community

    Trip type
Traveller rating
    23
    10
    1
    0
    4
Date Rating
Newcastle upon Tyne, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 29 April 2013

I stayed here for two nights and thoroughly enjoyed it! I was greeted at check in by the general manager Pablo, who offered to show me around the hotel! Who was very attentive and polite! He had also left a letter in my room welcoming me to the hotel! Once I had settled in my room (which was lovely, very... More

Was this review helpful? Yes 3
Paolo F, General Manager at Quality Hotel Boldon, responded to this review
6 May 2013

Dear Ash1408, Thanks for taking the time to post a review on here for us, it was a pleasure to meet you and I really hope to see you again in the very near future! Regards, Paolo Franchi General Manager More

Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 24 April 2013 via mobile

I stayed last night at this hotel and it was clean and modern. The food is better than average. Service was friendly and attentive. I would reccomend this hotel if you are staying in the surrounding area.

Was this review helpful? Yes 3
Paolo F, General Manager at Quality Hotel Boldon, responded to this review
25 April 2013

Mjrwhite, Short, sharp, and straight to the point! Thank you and hope to see you again soon! Paolo Franchi General Manager More

Yorkshire
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 23 April 2013

I have stayed at this hotel twice in the past few months, both times for two nights. It is very nicely decorated throughout and the rooms are very nice. The bed is enormous and very comfortable - I had to have two blankets though as the quilt wasn't warm enough for me, and we were lent a fire for the... More

Was this review helpful? Yes 3
Paolo F, General Manager at Quality Hotel Boldon, responded to this review
25 April 2013

Dear Trolleylumps, Firstly please allow me to thank you for staying with us over the last few months, and secondly for commending the staff in their service delivery – we truly value each and every guest and will always go that extra mile where possible. Hope you will return again soon – please do point yourself out as I would... More

Sheffield, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 21 April 2013

Utterly transformed since the refurbishment, this is a really pleasant and clean hotel with great facilities. There's a good sized bar / restaurant area, not to mention a lovely looking pool and gym (although I didn't use them). The rooms themselves are well fitted out - nicely furnished, good modern bathroom, decent sized flat screen TVs, teas and coffees, working... More

Was this review helpful? Yes 1
Paolo F, General Manager at Quality Hotel Boldon, responded to this review
25 April 2013

Dear Lame Planet, Delighted to hear that you think you ‘can’t do better’ for a hotel in Sunderland, we do strive to deliver four star service and above to each and every guest. I am sorry you encountered a problem with our WIFI. We are in the process of upgrading our WIFI to Fibre Optic Broadband, this is an area-wide... More

Tyne and Wear
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 19 April 2013 via mobile

I visited the hotel on a living social spa deal, it was a nice spa but could do with a water machine and plastic cups.... And maybe a little seating area, just a little badly designed! Our voucher included lunch which was delicious and couldn't be faulted!

Was this review helpful? Yes 1
Paolo F, General Manager at Quality Hotel Boldon, responded to this review
25 April 2013

Glb006, Thanks for the review of your spa day at QHB, we are now offering Afternoon Tea with use of the leisure facilities for £9.95, just call the hotel direct to make a booking! Since your visit we have had a seats installed and loungers are due to arrive any day now for the pool side. There is a water... More

Bewdley
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 11 April 2013

Stayed recently on business for one night. Large car park with plenty of spaces. Met by a really friendly smile from reception and check in was easy. My initial impression of the surroundings was a good one. I was on the first floor and was directed to stairs / lift area, passing the nice looking dining area & the Gym.... More

Was this review helpful? Yes 1
Paolo F, General Manager at Quality Hotel Boldon, responded to this review
17 April 2013

Dear MattA1977, Thanks for your review, just like our showers, we like to make sure our guests are ‘blown away’ by their experience at QHB! I hope next time you will visit our Grill Lounge to dine in, we are about to re-launch our menu – and I must say it’s looking delicious! Warm Regards, Paolo Franchi General Manager More

Gateshead, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 10 April 2013

I have just been treated to afternoon tea at this hotel today and it was excellent. The staff were very nice, nice surroundings and lovely food. We had sparkling wine first, sandwiches, cakes and pastries with a big pot of tea each. Delicious!!!

Was this review helpful? Yes 2
Paolo F, General Manager at Quality Hotel Boldon, responded to this review
17 April 2013

25JulieW, Thank you for your review of your afternoon tea experience at QHB. Really look forward to seeing you again soon! Many thanks, Paolo Franchi General Manager More

Birmingham, United Kingdom
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 8 April 2013

I stayed at this hotel on Business in March 2013, for 3 nights. I have stopped at this hotel several times over the past few years but this was the first time since its update. In short I found this hotel (and the upgrade) excellent and would return when I am next in Sunderland. Check In and out was efficient... More

Was this review helpful? Yes 1
Paolo F, General Manager at Quality Hotel Boldon, responded to this review
10 April 2013

Dear Toddydec, Thank you for your kind words regarding the hotel and staff. A lot of work has gone into the hotel and its reviews like this that really make it worthwhile. You will be glad to hear we are about to re-launch our Restaurant with a fantastic new menu, so be sure to keep your eyes peeled next time... More

Newcastle upon Tyne, United Kingdom
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 3 April 2013

..the hotel has been recently refurbished and is now light bright and very modern..I took my father to celebrate his birthday for a champagne afternoon tea..staff very pleasant and helpful..especially Peter who is an excellent host and restaurant manager..the fizz is of a good quality and we were served fresh delicious finger sandwiches ..scones..jam..cream..and a variety of cakes and pastries..and... More

Was this review helpful? Yes 4
Paolo F, General Manager at Quality Hotel Boldon, responded to this review
10 April 2013

Dear Elleluxe, What a fantastic review, I know that Peter and his team will be delighted to hear you enjoyed your experience. Over the moon to hear you have booked to come back already, make sure you say hello so I can have the chance to thank you personally! Warm Regards, Paolo Franchi General Manager More

Chester-le-Street
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 31 March 2013

A really great day, the buffet served to the little ones first was a great idea,chicken nuggets and chips - just what they wanted and then when they were fed and happily playing their games came the adults food. What a great idea, roast beef baguettes served with onions, gravy and then the mustard or horseradish sauce topped up with... More

Was this review helpful? Yes 1
Paolo F, General Manager at Quality Hotel Boldon, responded to this review
10 April 2013

Dear Angela060, Your kind words are very much appreciated. I am really glad you enjoyed your visit to QHB and I really hope to see you again soon! Warm Regards, Paolo Franchi General Manager More

Mercure Newcastle George Washington Hotel Golf and Spa
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Washington, Tyne and Wear
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Additional Information about Quality Hotel Boldon

Also Known As:
Sunderland Quality Hotel
Address: Witney Way Jct A19 / A184 | Boldon Business Park, Boldon NE35 9PE, England
Region: United Kingdom > England > Tyne and Wear > Boldon
Amenities:
Bar/Lounge Fitness Centre Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Boldon
Price Range: £
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Quality Hotel Boldon is conveniently situated in Boldon Business Park. Located right between Newcastle and Sunderland, close to Durham, Northumberland and other destinations in North East England, it’s the ideal place to stay whether you are visiting for business or leisure. The hotel's Grill & Lounge, large banqueting and conference facilities, leisure club, with pool and state of the art gym, restaurant and bar opened in December 2012! ... more   less 
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Quality Hotel Boldon
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