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Clayton Hotel


Hotel class 4.0 of 5
Old Monivea Rd, Ballybrit, Ireland
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Reviews you can trust

71% Recommend
4.0 of 5 stars 47 reviews
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By trip type
All (47)
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1 of 5 stars
New York
15 Nov 2009 | Trip type: Couples New

We stayed in Clayton from 27th - 30th of october. Hotel is very nice, very modern, rooms very spacious. We had our food in the bar the first evening and it was quite decent, thats why the next day after spending all day in Galway city we had decided to have dinner in the hotel bar again. There was a... more

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4 of 5 stars
Kerry
8 Nov 2009 | Trip type: Couples

Stayed here for 3 nights at the end of Sept really liked the hotel and found staff friendly and efficient. Only two negatives really had dinner included in our package had to eat in bar as restaurant was being used for tours (we were told it was in restaurant when we checked in that day) however the food was delicious... more

Management response from
Eddie McKeever, Deputy General Manager

Dear Guest, Thank you for reviewing the Clayton hotel, I apologize for any miscommunication you may have had during your stay but am very happy we were able to make up for it with the quality of our food. I hope to see you again on your return to Galway Regards Eddie McKeever Deputy General Manager

great hotel
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5 of 5 stars
kildare
30 Oct 2009 | Trip type: Family

We just came back from a 3 day stay at the Clayton couldn't find fault with anything there it was possibly the nicest hotel we ever stayed in. The rooms are lovely clean and comfortable. The staff very friendly and helpful. We had dinner in the tribe and it was second to none from starters to desert. The buffet breakfast... more

Management response from
Eddie McKeever, Deputy General Manager

Dear Guest, Thank you for taking the time to review the Clayton hotel. I am pleased you enjoyed your stay and hope to welcome you back again in the the near future. With the opening of the M6 straight to the hotel from mid December you are even closer! Regards Eddie McKeever Deputy General Manager

Great value
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4 of 5 stars
N.Ireland
26 Oct 2009 | Trip type: Couples

Just back from a enjoyable 2 night break. The hotel is very modern with a very high standard of service. The only gripe i would have is that the barman was on his own a lot and when it got busy you had to wait about 10 mins for your drink which sometimes was a bit annoying.Not the barmans fault.... more

Management response from
Eddie McKeever, Deputy General Manager

Dear Guest, Thank you for your positive review of the Clayton Hotel. I hope to see you again next time you are in Galway Regards Eddie McKeever Deputy General Manager

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3 of 5 stars
Waterford
19 Oct 2009 | Trip type: Couples

I stayed at the clayton for 2 nights last weekend. The hotel looks really great. Our room was spacious and very clean, no complaints at all there. The problem was that, as I've seen in a lot of comments, there was an adjoining door between ours and the room next door. The noise levels were crazy..we could hear what people... more

Management response from
Eddie McKeever, Deputy General Manager

Dear Guest, Thank you for taking the time to review the Clayton hotel, I am disappointed to hear that there was noise disruption during your stay, on your return if you request a non connecting room we would gladly make sure that your request is met. We always strive to give 100% to all our guests weather on a package...

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2 of 5 stars
kildare
21 Sep 2009 | Trip type: Couples

Just back from a one stay in the Clayton Hotel in Galway. Upgraded to an executive room and for €30 and well worth the money. Rooms were huge, clean and luxurious. when we arrived our room was not ready, but the receptionist arranged for up to relax in the bar with complimentary drinks, thats what I call using your initiative.... more

Management response from
Eddie McKeever, Deputyy General Manager

Dear Guest thank you fro your very positive comments on your stay at the Clayton hote. However am confused as to why we are rated as 2 stars from 5. I hope there was no other problems with your stay, if there is any issue please do not hesitate to contact me at the Clayton hotel Regards Eddie McKeever Deputy...

Lovely stay
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5 of 5 stars
wexford
19 Sep 2009 | Trip type: Couples

This hotel is wonderful its rooms are luxurious and comfortable especially the lovely comfy bed!! People may complain about noise but we stayed on the side of the main road and once the door was closed to balcony it didnt bother us too much the bed was comfy enough to make up for it. Bathroom lovely and spacious with good... more

Management response from
Eddie McKeever, Deputy General Manager

Dear guest, Thank you for the positive comments of the Clayton Hotel. We are constantly reviewing our departmental opening hours to meet the demand of the guest. We will certainly review the swimming pool times for the future months. Hope to see you in October Regards Eddie McKeever Deputy GM

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4 of 5 stars
Kilkenny,Ireland
14 Sep 2009 | Trip type: Couples

We recently stayed at the Clayton for two nights.The room we were given was beautiful, but noisy due to the busy road outside.When I asked to be given another room away from the road, the receptionist could not have been more helpful,immediately relocating us to a quieter room which was just as beautiful. Every member of staff was friendly and... more

Management response from
Eddie McKeever, Deputy General Manager

Dear Guest, Thank you for taking the time to write a review of the Clayton Hotel, I am glad you enjoyed your stay and hope to see you again. Regards Eddie McKeever Deputy GM

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4 of 5 stars
Northwest Ire
1 Sep 2009 | Trip type: Family

Stayed in the Clayton using the Super valu 3 night mid week break, which I might add was excellent value. Family room v spacious, clean and we were v impressed. We were facing a busy carriageway which woke me each morn at about 7.30am, however my hubby and 2 young kids slept through the commuter traffic so maybe its just... more

Management response from
Eddie McKeever, Deputy General Manager

Dear guest thank you for your positive and constructive comments on your stay at the Clayton Hotel. As a result of your comments we are carrying out training with our staff in the food and beverage areas to improve the standard and consistency offered to our guests. I hope to see you again and you can let me know what...

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4 of 5 stars
Santa Clara, CA
31 Aug 2009 | Trip type: Couples

The hotel staff here are absolutely brilliant! My boyfriend and I came here to relax after I'd finished a semester of college, and I couldn't get over how accommodating the staff were. On some days of our trip we needed extra tea or a change of pillow case, and the hosuekeeping staff would arrive quite quickly. WARNING: The bar downstairs... more

Management response from
Eddie McKeever, Deputy General Manager

Dear Guest, Thank you for taking the time to write a review on the Clayton Hotel. I am happy you enjoyed t he hotel. We are currently making changes to our food and beverage offerings within the hotel and hope you will be back to see these changes Regards Eddie McKeever Deputy General Manager

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Clayton Hotel Also Known As

  • Clayton Hotel Ballybrit
Address: Old Monivea Rd, Ballybrit, Ireland