Where do I start? Room not clean, previous occupants rubbish still in bin, bed unmade. Bathroom stank. Window didn't open so very stuffy, TV didn't work. No fire escape plan!!! Shower head in need of serious attention. Long life milk provided for tea/coffee off Lovely setting but totally lacking in care - grass not cut, weeds in patio, hanging baskets... More

Don't stay at this hotel. Poor hygiene standards - especially of toilets - very unsatisfactory. We had booked for two nights but left after one. Quality of food also poor.

We booked this hotel for a 1 night stay for £65 for me and the wife. The price was very good but sadly the hotel wasn't the best. It just looks tired, with a little bit of effort this hotel could be very nice. The toilet seat was loose, all it needed was 1 screw tightened, the silicone round the... More

My wife booked what was supposed to be a romantic stay on valentines night, as we got married at the Jacobean Lodge years ago, prior to the present owners taking over. Initially our booking was accepted and then we were told by the owners that our booking was now cancelled as they had double booked us and there were no... More

Stayed here for one night to be near the village of Haxby - all other hotels were full. Booked bed and breakfast. Got up in the morning to find all the communal passageways in total darkness - had to use my mobile phone light to find my way to the outside door - which was locked. When I finally managed... More

Sunday lunch, we dined on a Minster Radio voucher offer. First visit and last. 2 of 6 starters were not available. All salad options were not available. Restaurant showed little customer focus. Of the 4 'Voucher' restaurants we have visited, this was the only one that did not include coffees and soft drinks within the voucher value (other restaurants included... More

Stayed one night at the Jacobean Lodge food was nice and the pub has a cosy feel but thats it. The room we had was above the kitchen and smelt of grease it was dirty and had no heating in the room i went ot bed with my wooly hat and socks on . Do not stay at this hotel... More

It was a late minute decision to grab a weekend away and we found this hotel was available at the right price. We were not disappointed. We were impressed with the decor and homely feel to the hotel. The service was good and most importantly so was the food (even though they had a large party in from the local... More

We booked for Sunday lunch in this restaurant for my mums birthday we live locally to the restaurant and local opinions were poor but we thought we would it a try. We booked in for our meal at 1.30pm where they had no table for us and made us wait 40 mintues before telling us there wasn't enough left on... More