Interlaken is amazing and the location of the hotel is fantastic for bike rides or walks into town (2mins). The staff are are nice but would rather sound cool by saying "ah you interrupted my hard work" whilst eating, playing wii and ignoring phone calls then actually giving you useful information. That may sound a bit harsh but honestly the... more

Word of caution - NEVER go there. It is not at all a hotel. We had booking in this hotel for double room. We had booked the double room from bookinghotel.com. We struggled to find this hotel as it is in very narrow street away from the main road. Once we arrived there, we were surprised to see that there... more

When we booked the Falken, we knew it was a budget backpacker hotel, so didn't have great expectations. It is in a great location, about 10 minutes walk from Interlaken West train station (we did it with backpacks on). The staff seemed friendly enough and we got a complimentry shooter of the local liquer (not that nice!), and willingly answered... more

We had a terrible experience at this hotel, primarily for one reason, A VERY RUDE STAFF MEMBER named BARBARA. I am surprised how the hotel management continues to employ her with her attitude towards customers. She makes you feel as if you are doing her a favor by staying at the hotel. I arrived late(driving from Italy in bad weather)... more

Hotel très bruyant tous les soirs jusqu'à minuit et le vendredi jusqu'à 2 heures du matin (soirées musicales). more

Equipe jeune et sympa mais ceci n'est pas un hôtel, c'est un pub disco avec des chambres pour les fêtards,... more