My husband and I stayed at The Ridge hotel for 5 nights and the rooms, facilities, location exceeded our expectations. (And the cooked breakfast each morning was outstanding!) But the real point of difference was the staff, our experience was their top priority. Firstly we had an email from the quietly efficient Mason before our arrival reassuring us he would... More

A modern hotel with a Japanese twist. Communal areas areas are spacious and stylish with lovely warm fires for when its cold outside. Only ate here once but the food and service were good. The room was decorated in japanese style, tatami matted with large double bed- only thing missing was a bath- shower only- not a big problem. It's... More

I posted a review the day I left here because I was so impressed by this place but for some reason it hasn't registered. So let me go again and say that this place was outstanding in every aspect. Great rooms, beautiful food served in the restaurant, close to the mountain and all necessary shuttle buses for other mountains, great... More

What every ski lodge should like. Great architecture, lovely interiors, warm fires and sensational views of the mountain. This Hotel is what skiing is all about at an affordable price. Its a little bit out of town, transport was readily available and there are many restaurants and lovely onsen's to visit within walking distance. Also 5 minutes walk to the... More

Thank you Aaron, Nicky and all the lovely staff at the Ridge! Our stay was absolute heaven -despite being down two members of our family we loved every minute of our stay at the Ridge! we stayed in the Penthouse - complete with an amazing bathroom! We all loved the spa bath tub after skiing with its beautiful views! This... More

I thoroughly researched a civilized place to stay while my girlfriend & I were skiing at at Hakuba. The Ridge is great.... the staff were helpful in every way and made life perfect from the moment we arrived. The room exceeded our expectaions and was clean, comfortable and warm. It had a fantastic view as well (see pics). Breakfast is... More

I'm not one for writing reviews but felt compelled to share my thoughts on The Ridge Apartments. The accommodation is very well appointed, having previously been built for the Japanese imperial family, and whilst very comfortable it doesn't feel contrived. Location is great, short walk from the slopes, local eateries and easy to connect with ski school pick ups. What... More

After several trips to Japan and skiing at Niseko, we decided to try Hakuba and chose to stay at The Ridge. We chose a hotel room rather than an apartment style option as the cost was massively higher for apartments. Our room was very nice, spacious enough, and met our needs very well. The only downsides of the hotel rooms... More

Great location, 5 minutes to lifts. Super quiet - when you want to sleep you can - unlike other ski resort accom. Nikki looked after us - booking dinners and showing us how to get around. Comfortable beds, great shower, and had a wonderful restaurant on site.