Loved this place and will definetely be coming back next year. While it is a short walk to the slopes, I would recommend catching one of the many shuttles that are around to take you to the slopes as it is a pain walking with your gear while trying to avoid not slipping on the ice. The rooms are EXTREMELY... More

Great location, very handy to walk to the slopes or catch a bus right outside the door. The hotel is very clean and well looked after. Having the Onsen at the hotel is pretty handy after a day skiing. Again this is clean and modern. The staff are excellent very friendly and helpful. Bobby is amazing, extremely helpful organising trips,... More

We have a wonderful stay at the hotel for 4 nights. Count on reception desk for everything from ski rental, shuttle to ski grounds to dinner recommendation etc. Great bread n tasty apple jam for breakfast. Bath pool relaxing after skiing. Will come back.

Our group was a group of 7 on a snowboarding trip to Hakuba. Hakuba Springs is a great hotel with excellent facilitates. The Onsen is modern, clean and very well maintained. The rooms in the hotel are very nice and are also well maintained. Its location is very central and is only a short walk to restaurants, bars and the... More

The Hakuba Springs hotel has very helpful staff. Ask them anything and they'll do their best to work it out for you. When we arrived at the bus terminal, the people at the bus terminal called the hotel and came to pick us up (even though it's only a 5-10 min walk). If you're not planning on skiing every day... More

My girlfriend and I have just had 14 nights at the hakuba springs. The hotel is in such a great location. Easy walk to the info centre/bus station, local restaraunts and the Happo gondola. The first 5 nights were in a standard room, the last 9 in a junior suite as they did not have a standard available for that... More

My family - wife, son(8) and daughter (6) - stayed here for 4 nights in february. The room while relatively basic and small (we had a triple with extra bed albeit), was perfect for what we needed - somewhere to sleep and beds very comfy. Rooms clean and serviced daily with fresh towels. There was a drying room for gear... More

My son and I spent a week in this delightful hotel in February 2013 during a ski holiday in Hakuba. Japan is noted for friendliness and service. Bobby and his team at Hakuba Springs Hotel deliver to an exceptional level. Nothing is too much trouble from setting the japanese remote on the TV to play DVDs to driving us to... More

Stayed 7 nights at Hakuba Springs Hotel and could not fault it. We have three energetic children and the Jnr suite room was perfect for us. The location is as good as you could hope for and close to everything within Happo village. Beds were good and room serviced beautifully every day. The staff went out of their way to... More