I booked here because I heard the property was fairly new. Area is nice with a reasonable amount of food and merchants in the immediate area. Unfortunately my room and parts of the hallway have a very unpleasant odor. My room has definitely been smoked in more than once, and has a musty, smoky, BO mix of odors that is... More

Staff is less than welcoming and friendly, actually they are just earning a check. This is the worst HEI I have stayed at. Rooms stunk, rented two, will never consider again. Stay away. Close breakfast early and gym has no working equipment. Junk!

I did not think much about the hard wired smoke detector hanging from the wall when I first came into the room but it was late last night. At 3:30 AM that smoke detector starts chirping like a low battery although it is hard wired. I call the front desk multiple times. No answer. I get dressed and come down... More

We traveled to Jackson, MS and our visit required an overniight stay. We prefer to stay on the outskirts, so we decided on the Holiday Inn Express in Byram, about 15 minutes south of Jackson. The hotel is located at a major interstate exit with a couple other chain hotels and half-dozen fast food chains, gas stations, etc. It was... More

Poor front desk help not the greatest maintained in an isolated area. Make for an interesting stay. Watch out for elevator that makes a horrible noise sure to make the bravest of us prefer the exercise of taking the stairs over it. Wins include hot breakfast and comfortable bed. Not one of my top picks.

We stayed here one night in July because all other decent hotels in Jackson were booked. Upon check-in my husband said lady at desk was less than happy to be there. She gave him his " goody bag" for priority elite members that only included a water bottle and a peppermint. They usually include snacks and candy bars as well.... More

We stayed here for a mid-June wedding in Jackson. The personnel were all friendly & helpful. The room was very clean with an extremely comfortable bed. The bathroom was very nice & clean. The breakfast was good with an excellent choice of items. The location has easy access to I-55. I would definitely stay here again.

Great place to stay. Friendly staff, warm atmosphere and welcome feeling. Breakfast was good, nothing special, but still quality items. Clean rooms and good prices. You felt welcome and not just another room number. Will stay here again when in the area.

While traveling thru jackson, ms. we encountered a major incident, that resulted in us being stranded. The staff were very accommadating, offering assistance in any way we needed. Way beyond the scope of their duties. We highly recommend this hotel. Beautiful , immaculate, rooms, easy access to I-55. Full service breakfast included in room price. The most impressive part of... More