We stayed 3 nights with half board. Our room was on the 3rd floor with the Lugano lake view. The room was excellent with a fantastic view. The only downside is that one could hear the cars passing by, people talking and the activities that goes on in front of the hotel. The SPA area was very good and well... More

Just love this hotel ! Expensive but a wonderful treat . Great Decor Great Staff Great wellness ( although indoor pool quite small for size of hotel) Fab lake view The only thing I didnt like was the outdoor pool which was very very cold ( in August)

Let me first say that I had my wedding reception at this hotel. The whole thing went really well and was relatively well-priced - and we're still together! The rooms are plush, the hotel is immaculate and it's right on an inland lake. Some well-travelled family members rated the hotel right up there with the best they'd stayed with -... More

We ended up here for four nights and was a little worried because it was not in Lugano, but we had a car. However, upon exploring the area, we actually preferred the small town of Marcote to Lugano and it was more relaxed and had incredible views. The hotel itself was very nice and it was also quite and relaxing.... More

We spent one weekend here. First thing we really liked is that they could install a baby bed in the room, so that our son didnt need to sleep with us in same bed. Usually the baby beds hotels provide have low floor. The room , dinner and breakfast were perfect. The only thing we couldn't enjoy much was the... More

I stayed here for two nights with my mother. I absolutely loved the location and view. My mother and I stayed in two separate deluxe rooms with lake view. Beautiful! View was beautiful. I have stayed in many 5 * resorts and thought this hotel was somewhat lacking. The decor was very, very dated. I was very frustrated with construction... More

This is a fabulous place and fully lived up to our expectations. Superb location though there is a road between the hotel and the lake, but thanks to air-conditioning in all the rooms you can sleep with the balcony doors closed and there is a beautifully decorated tunnel to the pool area, the restaurant "Lago" and the lake. Staff are... More

We had an absolutely wonderful stay in this hotel. We travelled with our 3 year old daughter. We booked a room with mountain/garden view, but were upgraded to a room with Lakeview. Beautiful!! This room was very spacious, with airconditiong, and really everything you need. The extra bed for our daughter was a sofabed, but was huge. She felt like... More

Stayed here last week with my husband for a few days relaxation.It absolutely met our expectations.We had a lake facing double room which was very large and beautifully appointed.There was a paying minibar but 2 bottles of water and chocolates were left each evening.The housekeeping was spotless.My husband had a massage at the spa and said it was one of... More