We Went to the Novotel Twin Waters Resort in the School Holidays and it was reasonably busy, it was busy but not too cramped. We had a deal where we got 2 interconnecting Hotel Rooms for our family of 5. The rooms were pretty basic with a bed, a bathroom, a balcony and pretty standard. There was a mini fridge... more

One of the worst service hotels I or my wife have ever stayed at. Where to start. My 8 mth pregnant wife and 75 yr old grandmother stood for 10 mins in line of sight of the porters and no one offered to assist with bags. I had to drag all the bags on my own to my room in... more

My husband and I purchased a Couples package for $319 which included dinner at Nouveau Restaurant or Lily’s on 3 October 2009. Checkin was easy and our room, which was pleasant and overlooking the lagoon, was ready at 12pm. The resort is scenically lovely. We went to the bar to order drinks which involved joining a queue of people ordering... more

I was looking forward to our visit to this resort, but unfortunately I was extremely disappointed with the poor standard of the supposed resort renovations. The approach to our room via a concrete corridor was not pleasant and our room smelt musty. The bathroom had a new shower, but the old bath and shabby tiling let it down and poor... more

I can hardly call this place a "resort". I will do this in point form to avoid boring you. - Room was tiny, smaller than some of the suburban hotels I have stayed in. - Staff wanted to charge me $5 to bring a knife to my room to cut up some fruit - Internet in room wasn't working and... more

I stayed here for business, was a very nice conference venue. I didnt find it noisy at all (like other reviews), my room was in the Kingfisher block and was quiet. The best bit for me was being able to get to the magnificent surf beach which is virtually exclusive to the resort (not easy to find - the entrance... more

Very noisy. Planes and helicopters at all hours and this included jets. Cleaning staff were great though. As soon as they realised my toddler had a rest during the middle of the day they either cleaned the room before he went down, or left it until he woke up. Apart from that pretty disappointing and quite boring. The only thing... more

Spent two nights there recently. Rowdy revelers walking past our room after leaving a function at Lily's on the Lagoon (Thursday night) were a constant disturbance until 3am. If you have a room facing the lagoon there is no escaping the noise coming from Lily's if Lily's is hosting a function, nor people walking past the front of your room.... more

We had a 7 night stay at the Novotel Twin Waters in August 2009 with our 2 small children. We got a great deal on a room and buffet breakfast daily through Queensland Holidays and got a free upgrade to a King Suite. There are plenty of resort activities and is a very kid friendly resort, mostly. Our room was... more