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Holiday Inn Express Liverpool-Knowsley

3.0 of 5
Ribblers Lane, Knowsley L34 9HA, England
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Holiday Inn Express Liverpool-Knowsley
Ranked #2 of 2 hotels in Knowsley
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116 reviews from our community

    Trip type
Traveller rating
    30
    40
    28
    10
    8
Date Rating
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 11 April 2013 via mobile

I have stayed in several Holiday Inn Express hotels in the last couple of months and have always found them excellent until this one. The only positive was the staff who were friendly and helpful. The untidy surrounds and entrance with cigarette butts and empty packets did not give a good first impression. We then had to search for a... More

Was this review helpful? Yes 1
Bangor, United Kingdom
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 9 April 2013

This is a nice clean modern hotel. Ideal for 1 or 2 nights stay. We stayed with a small infant and found the facilities to be perfect. The staff were friendly and caring. The cot was laid out ready upon our arrival. Nice breakfast, although a little basic. Would return.

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Nottingham, United Kingdom
Top Contributor
101 reviews 101 reviews
34 hotel reviews
Reviews in 45 cities Reviews in 45 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 8 April 2013

Not a bad sleep factory, totally cut off from any pubs or restaurants, staff really nice, however as they do not have an evening kitchen they use near by "take outs" to deliver food. In 30 years and 20 countries I cannot remember seeing worse stuff. They must have worked on the Hamburger for days to make it as bad... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review
23 April 2013

Dear melmoff, Thank you for staying with us and leaving a review. I am sorry you found some aspects of our hotel less than satisfactory. The feedback we receive from our valued guests, like you, enables us to target problem areas. We welcome any opportunity to improve. If there is anything we can do to make your next stay more... More

Sutton, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 8 April 2013 via mobile

I stayed with my team and we has good time with option of takeaway indian Chinese/ English/Italian being delivered. The food is delivered to the hotel whatever u like from nearby take aways and the menu is available at the reception for people to decide. Excellent idea. Well done the hotel management team !!

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susanexhi, General Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review
12 April 2013

Dear Rayay Thanks for your comments about your stay with us, It was a pleasure to have your team stay with us for the week, We hope you all had a great time & enjoyed the match & tours whilst here. Hope your flight home was ok. Kind Regards Susan O'Boyle General Manager More

Newcastle, United Kingdom
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 April 2013

A welcoming and spacious atmosphere awaits at this hotel. Stayed there with the family on a short break to the region, with another night in a diferent hotel close by. Our room was large and well fitted, the kids loved the large TV. The bar didn't have a great range of drinks but enough for 1 night. The self service... More

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susanexhi, General Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review
12 April 2013

Dear David R Thanks for taking the time to share your experience of our Hotel, Its always a pleasure to read positive comments - We are glad you & your family enjoyed staying with us & we hope you had a nice time during your short break in Liverpool. We hope to welcome you back into the Hotel in the... More

London, UK
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 April 2013

I stayed here while working in Liverpool. For me it was ideally situated for the job, but not really for Liverpool city centre. A bus can take you into town for around £2 which takes about 40 mins. A taxi is £12.50. The room was clean, warn and comfortable. Free wifi was available throughout the hotel and the staff were... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review
20 April 2013

Dear andyo, Thank you for taking the time to relay your comments regarding our property during your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We are very sorry for the parking problem you experienced during your stay. We hope this will not deter... More

1 review
2 of 5 stars Reviewed 26 March 2013 via mobile

I stayed at the hotel with 4 other friends, we are all young girls aged 20-21. we arrived and were given two rooms on completely different floors and told this is the closest we could have. we then got to our rooms to find one was a smoking room, which we had requested not to have. it therefore smelt stale... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review
12 April 2013

Dear meglou1711, Thank you so much for your candid review of our hotel. Please accept our deepest apologies for the issues you had encountered with breakfast and the undesirable smell in the room. I have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and... More

Bradford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 26 March 2013

We stayed here last weekend (March 23rd) as part of a Living Social Deal which included kids' tickets to the local safari park. The room we were given for two adults and two children was barely bigger than your average double room. Our bed was an average sized double bed, and the foldaway that both girls were expected to sleep... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review
9 April 2013

Dear mjkyorkshire1, Thank you for taking the time to post a review of our property. Please allow me to apologize for the inconvenience and negative impression you may have had because of the noise and the room conditions. I have taken note and wish to thank you for all your valuable comments. These are of great importance to us and... More

Contributor
20 reviews 20 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 17 March 2013

We stopped in the family room as most hotels seemed to be either fully booked in central Liverpool or over £160 the night we were staying over. The hotel is pretty basic as you would expect with a Holiday Inn. The staff were friendly and helpful, the room was clean and comfortable yet basic. The shower etc was good. The... More

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Huddersfield, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 12 March 2013

my girlfriend booked here as a trip away to liverpool for my birthday we got there booked in went to our room only to find we had been given a smoking room when we booked a non-smoking this room was horrible and for a non smoker was really hard to cope, however after speaking to the duty manager she couldn't... More

Was this review helpful? Yes 1
susanexhi, General Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review
12 April 2013

Dear OutAndAbout40 Thank you for taking the time to post your review of our Hotel on Trip Advisor - I'm delighted you enjoyed your stay with us, We hope you and all the Children had a fantastic day in Liverpool whilst performing at the BT Convention Centre - We will be looking out for you on TV! I'm also pleased... More

 
 
 
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Additional Information about Holiday Inn Express Liverpool-Knowsley

Also Known As:
Holiday Inn Express Liverpool-Knowsley Hotel Knowsley
Holiday Inn Express Liverpool-Knowsley Hotel
Holiday Inn Express Knowsley
Holiday Inn Liverpool
Knowsley Holiday Inn
Holiday Inn Knowsley
Holiday Inn Express Liverpool-Knowsley
Address: Ribblers Lane, Knowsley L34 9HA, England
Phone Number:
Region: United Kingdom > England > Merseyside > Knowsley
Amenities:
Business Centre Free Breakfast Free Parking Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Knowsley
Price Range: £
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The hotel offers all the comforts associated with the Holiday Inn Express brand: contemporary style and facilities & services to meet the needs of today's business and leisure guests. A total of 86 non smoking well appointed bedrooms to choose from and rooms for the physically challenged. All rooms have Free High Speed Internet Access, Modem points, Power showers, Direct dial telephone, 26'' LCD Remote control television with Freeview, In-room complimentary tea and coffee,Hairdryers & Priority Rewards Programme.Many rooms have sleeper sofa's capable of accommodating additional guests and children. The Great Room offers the ideal place to relax and enjoy a drink from the bar & a meal from our restaurant. A complimentary continental breakfast inclusive of selected hot breakfast items is available in the Great Room, together with a free daily newspaper. A choice of 4 modern, fully equipped meeting rooms are available for up to 40 delegates. A warm and friendly welcome awaits. ... more   less 
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Holiday Inn Express Liverpool-Knowsley
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