Good value, nice clean and comfortable hotel with views of Mt. Fuji from the balcony. Convenient location for exploring Mt Fuji and only a short walk into town. The only thing that let this hotel down was the breakfast. I was looking forward to a Japanese breakfast of fish, rice, natto, miso soup and pickled vegetables - but what we... More

Although we were only there for 1 night, my husband & I certainly enjoyed our stay with Sawa Hotel. We arrived late in the evening around 6pm, it was dark. Took some time to walk in the cold to the hotel from Kawaguchiko Station. It was about -3°C I think. Our room was on the 4th floor. It was much... More

Proactive service, very very helpful staffs and value for money. Very clean room. All of the staffs always response to my needs with great attitude. I'm impressed and certainly will be back here again.

Pros: Heater provided during winter. Hotel transfer to & from Kawaguchiko station at selected times. Room is cheap at SGD 90 for double bed per night, clean & spacious. Completion of feedback form comes with free gift. A shopping centre within walking distance. Cons: Could not view Mt Fuji from hotel room. No wifi in room, only at lobby. No... More

We stayed in this hotel in December 2012 for one night between Christmas and New Years. We were only in the area to go to Fujikyu Highlands. It is not a romantic hotel, but had a big room with all amenities we needed (but it did not have a public bath). Pros: - It was good for visiting Fujikyu because... More

It is a small hike. The shuttle is only in the afternoon shuttle about 15.00-19.00 hours and In the morning 3x 8.30+ to 10, and also to fuji q around 8.40 but after Fuji Q opens which would make you already in a 2-3 hour line. They have afternoon after 1600 discount coupons at the checkin counter, but you can... More

Stayed here for one night with friends prior to going to Fuji-Q land. Stunning views of Mt Fuji, free wi-fi in lobby area and a good selection of shops and restaurants near by. Rooms are larger than most Japanese hotels with a mini kitchen area. Toiletries and hair dryer provided. Hotel organised a taxi for 1000 yen to Fuji-q land... More

Great place to stay surrounded by stunning views of mount fuji from bedroom windows! Rooms were "big" compared to japanese standards! as was bathroom which was fully equipped with japaneses style toilets! Staff was amazing at this place, although very little english was spoken they went out of their way to help us. Restaurant food was delicious both for dinner... More

We arrived in Kawaguchiko after a 3 hour bumper to bumper bus trip from Tokyo. We headed straight to the information centre for a map expecting to have to walk to the hotel. A quick phone call and the shuttle bus was there in 5 minutes to collect us. The lady at the reception spoke good English and we paid... More