It's a shabby hotel even if it's well situated outside Innsbruck. A big minus is also that they don't accept credit card as payment. It's not worth the money we had to pay. The common areas in the hotel had seen their best days. No sleeping curtains in the room made it very light in the morning.

This hotel is not far from Innsbruck and Kristallwelten. However we were not informed before booking that everytime you go down the road by car you have to pay for the road!! The receptionist, who happens to be the landlady, was very unfriendly even though I speak perfect German. She never showed a smile to the guests. Breakfast was quite... More

We got there on New Years's eve. We had a reservation for 2 nights and didn't even stayed for the first night though we had to pay for it (cash, they don't accept credit cards). The place was old and gloomy and the woman there was VERY RUDE, not helpful at all, she didn't even know what or if the... More

The view of the hotel is great and the rooms are clean. Bad is that there is no fan in the rest room. And the worst is that there is a non-English speaking lady who constantly shouts at guest when asking something. We didn't understand why this lady was shouting at everybody and the rudeness. In other hotels this lady... More