Good food, staff very good, very clean we would come back again, only thing we can think off to complain about is the poolsides are very slippery when wet and the sea was cold

Good food, staff very good, very clean we would come back again, only thing we can think off to complain about is the poolsides are very slippery when wet and the sea was cold
We have had a super nice holiday. But unfortunately too short. The animators I give them a 10. They are concerned with their guest and the children. The staff are polite and friendly. Only one thing the network was `catastophe`
We rested in October with a five-month-old daughter.
The location is too far from main city. We were hiring a car for visiting the seigtseengs. I advise you to visit Chania and the palace of Knossos, of course.
Seems to me, the hotel is more suitable for families. I liked the beaches - perfect for both children and adults.
On...
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Dear guest,
In first place, we would like to thank you for your stay in our Iberostar. Thank you very much for your wonderful feedback. Comments like yours keeps motivating us to keep improving our exclusive and personal service, so our guest can enjoy a wonderful time in our hotel.
We assure you that we will continue working to improve...
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This hotel is really well managed with the best food you could wish for from a 4 Star establishment. I have travelled extensively and truly have not experienced better food. Not only that but it is suitable for all holidaymakers as there are lively, noisy family areas and discrete quiet swimming pools away from the madding crowd. It's all inclusive,...
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Dear Guest:
Thank you very much for your nice comments about your stay in Iberostar Creta Mare.
We are delighted to know that you enjoyed your holidays. Thank you for your comments about our cuisine and our staff service, we also think both are our strengths and we will continue working to improve. In addition we are especially pleased to...
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I stayed in this hotel for 2 weeks in October. What can I say? Excellent, excellent, excellent. The gardens, the beach, the staff, the animation team. Would love to come back. The only disadvantage I found is it is bit far from the town.....
Dear Marusia,
Thank you very much for the time taken to write this detailed and nice feedback about us on Tripadvisor.
We are delighted to know that you enjoyed our facilities and services so much. We will pass on your comments to our team. They will be delighted to read them. I am sure they will help us to keep...
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Good hotel located at a very large complex.Not recommended for older people.Pools where overcrowded.Rooms are large.The location is to far away for visiting the seigtseeings and the main city.Best way to travel there is hiring a car.
Dear Sir/Madam,
We would like to thank you for taking the time to comment on your stay with us and for your positive feedback on our location and room.
We will continue working to improve our services following your comments and would have pleasure in welcoming you again in the future.
Yours sincerely,
Online Experience Manager, Iberostar
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This is a large hotel complex, set in beautiful well kept gardens, the whole area is kept so clean and tidy the staff should be so pleased with their efforts.
I always use trip advisor when I book holidays so I think its important to tell you about this hotel and be honest as always there will always be good...
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Dear Sir/Madam,
Thank you for taking the time to share your experience at Iberostar with us. We are delighted that you enjoyed all our services and felt so well attended to by our staff.
We assure you that we will continue working to improve your next experience with us.
Yours sincerely,
Online Experience Manager, Iberostar
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This is a large hotel complex, catering for a mixed clientele of Russians, Germans, French, English and Italians, with a cross section of ages. The first impression was very positive, with free parking, an attractive lobby and reception area, great reception staff and a friendly "vibe".
The grounds are beautiful, extremely well maintained and outside of the main building, the...
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Dear Sir/Madam,
We would like to thank you for taking the time to comment on your stay with us and for your positive feedback on our service, especially the food.
We will continue working to improve our services following your comments and would have pleasure in welcoming you again in the future.
Yours sincerely,
Online Experience Manager, Iberostar
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We have just arrived home after a 2 week stay at the Creta Panorma. We had an excellent time, and are sad to be home.
I will start with Crete airport, its a nightmare of an Airport especially on your return journey its all queing!!! Obviously its quite a small Airport so this is to be expected and we experienced...
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There is nothing bad to say, the Best hotel ever!
Dear Sir/Madam,
Thank you for taking the time to share your experience at Iberostar Creta Mare with us. We are delighted that you enjoyed all our services.
We assure you that we will continue working to improve your next experience with us.
Yours sincerely,
Online Experience Manager, Iberostar
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