I booked this trip back in October last year then proceeded to get worried by the influx of bad reports that were being published on tripadvisor. Had i made a bad decision? In a word “NO” The staff couldn’t have been more polite or helpful (unlike the Russian guests) more on that later. I shall try and break the trip... More

We stayed here at the end of an almost 3 week vacation through out Thailand. Of the 6 or so places we stayed, this one by far offered the most for our money. We arrived around 1 hour before normal check in times. Our room was ready, so they were able to take us right away. We were pleasantly surprised... More

We checked in with no problem and were led to our room, which was decorated for our honeymoon with a decorated cake - very nice! But that where it ends. We went to the beach, and had problems getting to the sand because of broken steps and a sandbag acting as a makeshift step. After a few hours on the... More

3 people enjoyed 3 days at Deluxe Royal Wing Triple room and that were too short. I booked on the homebage of the resort but was re-direct to Agoda. Confirmed my bed arrangement request by email to reort. Very close to Samui airport. Now 130 B per person for mini van transportation. The taxi was 400 to the hotel so... More

Just returned home from our 8th visit to this hotel and enjoyed our 9 days in the resort. On arrival the reception team were very welcoming and informative. A refreshing drink was served whilst we waited for our key and then we were escorted to our room by the Receptionist who had booked us in. Housekeeping had left a welcome... More

great value for money rooms huge but a little dated pool area and bar is perfect very modern walking distances to the fishermans village which has everything from bars to top restaurants, best night to visit is Friday when they have street markets and cocktail stands the atmosphere is great

I came here yesterday in error as my taxi brought me to the wrong I was meant to go to tropical palm resort. Anyway although I did not have a booking and they had no obligation towards me they reception dud everything they could to help me and my fiancé out. They dud numerous calls to arrange things for us,... More

We stayed in Samui Palm Beach only one night on our way to koh tao. Lovely staff, very professional. We booked hotel taxi from airport 500 bahts. On arrival we got yummy refreshing drink and receptionist got us boat tickets to koh tao within 30mins even though it was late evening. Great service. We really enjoyed singing duo on the... More

Stayed here for 6 night. We booked a deluxe room in the new 'royal wing' but upon arrival they upgraded us to a villa. Beautiful hotel in fabulous grounds. Very clean. Breakfast had a great choice and all the staff were very helpful. The hotel is located on the west side of Bhoput surrounded by other similar high standard hotels.... More