The hotel was nice & so were the rooms but the food & customer service was terrible! Hotel tried to charge us twice, so be wary of that!

The hotel was nice & so were the rooms but the food & customer service was terrible! Hotel tried to charge us twice, so be wary of that!
We went there in April with our 2 young toddlers. Villa was very clean and food was good. The management and service was great, fantastic! The area is very remote but you will be able to rent a vehicle from the villa and drive out which we did. Its very near to the beach, walking distance. Overall, great villa with...
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Dear Hierra,
Thank you for your positive review. It was indeed a pleasure having you with us at the resort. Location is indeed perfect for children right on the beach where they can play without worries.
I have conveyed your compliments onto the team. Thanks again and please don’t hesitate to contact me directly next time you plan a trip...
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Having seen the online brochure photographs I couldn't wait to get to Bundarika. To my great disappointment I eventually arrived (cab driver couldnt find it; consistent problem) at a resort that appears in desperate need of a refurb; which I believe is due to take place in May. Unfortunately though Bundarika appears to be charging refurbed rates already. Do youself...
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Dear AnnieHLondon
Thank you for sharing your experience with us. We are terribly sorry that you didn’t enjoy your stay at the resort. Location is indeed a positive point but also a challenge as it’s quite isolated and not every driver finds it.
The resort as you well mentioned is about to start a start an extensive renovation that shall...
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Our 1st visit to Phuket (and Thailand) and our 1st stop over. We couldn't fault this hotel apart from their choice of music (which didn't vary the whole week we were there - same CD)
We stayed in a spa room. Very comfortable and clean. The staff were friendly and helpful. Plenty of complimentary water.
The food was very good...
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Dear Dolly070759
Thank you so much for your positive review regarding your recent stay at the resort.
It was indeed a pleasure having you with us and glad to know that you had such a great time, despite of the repetitive music at the restaurant, which of course is being already corrected.
Not many guests appreciate the peacefulness of the...
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We are at Bundarika now and feel so relaxed,the jacuzzi pool villas are excellent and so tranquil and private,well furnished and with beautifully maintained tropical gardens.like a little jungle with birds butterflies and beautiful flowers and tropical fruit trees.My partner is trying to open a papaya and coconut fallen onto the garden!Rainy season now but hot and sunny spells,still nice...
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Dear Itratari,
Thank you so much for your positive review regarding your recent stay at Bundarika. I am glad to learn that you had such a great stay and read that you truly appreciated how special this location is , even when raining.
Hot and sunny at times or with a bit of rain even with blue skies as it...
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We Have travelled extensively thru Asia but this was the best resort, The staff were fantastic, the views superb. meals lovely. The Manager made us feel very welcome and the Villas were terrific
Dear Denise b
Thank you so much for your positive review regarding your recent stay at the resort.. It was indeed a pleasure having you with us through those busy days.
Thanks again and please stay in touch. Look forward to welcoming you in the near future..
Best regards from everyone
JOSE
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We stayed at bundarika as part of a wedding party and luckily the bride and groom arranged mini buses for us all in order to get around otherwise you are reliant on taxis and the hotel does appear to add on about 200 thb to the cost compared to a local taxi back to the resort.
There is nothing within...
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Dear UKPiratepards
Thank you so much for your review regarding your recent stay at Bundarika. It was indeed a pleasure having you all with us those days.
We sincerely appreciate the positive comments on the staff being always helpful and ready to assist in any possible way. Thank you for your feedback on the taxi service which unfortunately relays very...
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My partner and I recently had a week's stay at this beautiful resort. I can't speak highly enough of the staff and of the Thai people in general. My partner got sick on our last day and we could't fly home that night. We had to get the doctor and stay at the resort for another two days. We were...
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Dear BrisbaneSusan-C
Thank you so much for your positive comments regarding your recent stay at the resort.
It was indeed a pleasure having you with us and we are glad to know that your partner recovered promptly.
Thanks again and look forward to welcoming you back in the near future after completion of face lift.. warm regards and regards from...
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Their relaxing private villas are great for honeymooners, especially if you are looking for a private pool. Also for Muslims, this hotel was a very safe choice when it comes to food.. their menu is all halal.. so we didn't have to worry about each bite or stick to a seafood diet!!
Dear Eno14
Thanks for staying with us. Glad you appreciate how perfect the resort is for honeymooners - even for those coming from far east with certain meal restrictions - being privacy a peaceful environs key elements of the product offered.
Best regards and look forward to welcoming you in the near future,..maybe to celebrate an anniversary!.
Warm regards
JOSE
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My husband and I booked this hotel through a Cudo voucher special not really having any expectations. We have travelled alot and do like nice hotels and the pictures looked lovely on Trip Advisor though the reviews were somewhat mixed.
For me to review this hotel, I would have to say it was the complete package and perfect place, location...
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Dear Shazhunter,
Thank you so much for your positive review regarding your recent stay at Bundarika. I would not describe the resort better than you just did to our readers. Location is indeed one of the key points that potential guests shall consider as we are on a rather secluded location adjacent to a National Park.
For those that may...
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