I liked this hotel and we choosed it just beacause it was pretty close to the airport and still in a "isolated" spot. The service was great and the girls in the SPA were magnificent! I took one treatment every day! The food were very tasty and the waitors were so friendly and service minded. My only complain is that... more

Stayed for 5 nights in June, hotel only have about 25 guests. The hotel offered a variety of services including in room breakfast but never turned up when we ordered it. Made query and got told its low season so they don’t have enough staff for room service. We asked "why offer it then"? We then booked tour to go... more

We stayed at Novotel Panwa in June During our stay there was a maximum 20 guests in the hotel. You would think that this would increase the level of service, but sadly not.. I found many things unsatifsactory.Our rooms were not made up til late afternoon every day. Room service left sitting there for hours in the heat. One day... more

Be prepared to pay for taxi fares both way up to 1200 baht or more if you plan to leave this tiny resort that is mediocre by any standards. Of course, needless to say in all thai standard, service is always good, cos the thai people are genuinely service oriented but the hardware of this resort need some real maintenance.... more

We stayed in this hotel however did not realise how far this hotel is from anywhere else. Do not stay here for night life, however for lounging around a pool it isnt bad. One major drawback of the place, could just be seasonal though, is the mosquitos. My girlfriend and I were eaten alive the entire 5 days and my... more

This Resort was very lovely... Their were a few let downs, to begin with... Firstly when I checked and was being taken to my room, it was not ready yet... it was still being cleaned?... Secondly the location is all wrong for people looking for a night life or beach... The resort is about 30mins drive to Patong, where all... more

We had a nice time at the Novotel. Our room was a garden view, although we had a lovely view of the sea and could sit on our balcony and watch the sunset. The room was a decent size and the bed was comfortable. The bathrooms were nice, with a double size shower but no bath tub. The pool was... more

Before the crowd of December, with my husband we decided to have a long week end break in Phuket. Traveling with two children is not easy to entertain them; so following one of my close friend advice we stayed at Novotel Panwa. We enjoyed all about this charming property... we could leave our children in the kid's club and relax... more

This hotel is located Kilometres away from any restaurants, bars, hotels, shops etc. The staff refused to order a taxi for us to go 10 kms away to a restaurant and stated we had to use the hotel tranport. This was expensive. It is normal at all hotels that the Bell Captain will arrange your request for outside taxi. This... more