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Serena Beach Hotel & Spa


Hotel class 4.0 of 5
P.O. Box 90352, Shanzu 80100, Kenya
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Reviews you can trust

89% Recommend
4.5 of 5 stars 99 reviews
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Wonderful
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5 of 5 stars
jbandmb   6 contributions
Bingley, West Yorkshire
8 Feb 2010 | Trip type: Couples New

My husband and I got married at the Serena Beach hotel and had the most wonderful experience. The food was amazing and catering for 50 hot Brits was no problem for the staff. The rooms we stayed in before the ceremony were beautifully air conditioned and our suite for the wedding night was out of this World. I have never... more

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5 of 5 stars
FISHERGIRLWestSussex   2 contributions
WEST SUSSEX
2 Feb 2010 | Trip type: Couples

We stayed at the Serena Beach for 8 nights after a week long safari which was incredible, the hotel is in a wonderful location and the resort itself is 5 star, but the rooms due to size are 4 star, but they are well decorated and equiped with all mod cons and very very clean. The staff were brilliant with... more

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5 of 5 stars
woundedsquirrel   57 contributions
nyc
27 Jan 2010 | Trip type: Family
1
person found this review helpful

after 4 days here, i am sad to have left. we stayed in the zanzibar suite and the room(s) were perfect. the staff was most kind and eager to please. upon arrival in our suite, we found some fresh paint on our clothes as some spots were still wet. it is water based so hopefully it will come out. upon... more

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5 of 5 stars
jytalu   1 contribution
UK
21 Jan 2010 | Trip type: Family

I loved serena beach from the minute I walked into the reception. The customer service is just awesome and if anything they go above and beyond their duties. I had small children with me and the staff from the daycare actually came to look for me at the beach so as to organize activities for my young ones. The food... more

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5 of 5 stars
ildraghetto   1 contribution
Firenze
15 Jan 2010 | Trip type: Couples

We (me and my wife to be) just came back from Serena Beach hotel in Mombasa, and we only can say great things about it. As most of the things it depends on what you are looking for, and we've found much more than we expected. Rooms are very clean but do not expect luxury from them, they are intimate... more

Superb hotel
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5 of 5 stars
Carosnave   5 contributions
Uk
13 Jan 2010 | Trip type: Couples
1
person found this review helpful

Just returned from the serena beach hotel after a two week stay over new year, Cannot recommend this hotel enough. Even though it was full over the new year, it never felt crowded, plenty of sun loungers etc. The staff were wonderful, couldn`t do enough for us. There was a fantastic party on new years eve, dinner dancing to a... more

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5 of 5 stars
littlemermaid63   9 contributions
Abidjan, Cote d'Ivoire
1 Nov 2009 | Trip type: Business
1
person found this review helpful

After a horrid hotel in Kampala, Serena was absolutely fantastic! Great food and the service is amazing!!! Enjoyed myself plenty!!! Its the sort of place where you spend your time miserable if you don't have anyone to share the experience with! more

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5 of 5 stars
Brooko83   9 contributions
Derby
1 Nov 2009 | Trip type: Couples
2
people found this review helpful

My girlfriend and I stayed here at the end of October 2009 after our safari on a half board basis. Originally we booked 3 nights leaving another 4 to go up the coast, but on arrival to the hotel and seeing our room we knew straight away we'd be changing our plans and staying there for the whole week...7 nights... more

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3 of 5 stars
Sonj1   5 contributions
London
29 Oct 2009 | Trip type: Couples
1
person found this review helpful

We were also disappointed with the Serena knowing that the brand has a very good reputation on the African continent. Like another reviewer we were allocated a small room, having been spoilt with the spacious, luxury tents on safari, it was a bit of a let down. I know the decor was done in Swahili style but it made the... more

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5 of 5 stars
Cyberstitchuk   6 contributions
Barnard Castle
25 Oct 2009 | Trip type: Couples

The hotel and staff are excellent. The entertainment is good and the prices fair. However... the touts on the beach.. buy this.. buy that.. bothered, bothered, bothered.... Pain the back end... Humidity factor high so be prepared. more

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Serena Beach Hotel & Spa Also Known As

  • Hotel Serena Beach
  • Serena Beach Hotel
Address: P.O. Box 90352, Shanzu 80100, Kenya
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