We had a good time the service was good. We good have been escorted to our room on arrival that Thursday evening. We were were just given the key and told where the room was located.[First impression] not good.However, the staff in the dining room made up for that. Information was voluntarily given.We appreciated that.We definitely would return with friends. more

I have recently returned from Tobago and apart from the occassional shower (caribbean style) we had a great time at the Hotel. Yes the property has seen better days, but the new paint job along with the on-going refurbishment of Le Grand and the redevelopement of Grafton Beach will see this resort return to former glory. As it stands it... more

All inclusive - Very limited options in the restaurant and the bar alot of the drinks were not available. The food was very basic , not very tasty and very unattractive . The customer service was horrible , with the exception of Helena who worked at the bar , she was great to most people. The pool could have been... more

WORSE HOTEL STAY IN MY EXPERIENCE! Stayed for only two nights (thank God). I went there with a group of 14 friends to enjoy the amenities of an all-inclusive resort; only to find a struggling 3-star resort with a bad attitude! - I live in Toronto, Canada, left 12 degree weather to meet 35 degree in Tobago, only to learn-... more

Who said this was a 5 star resort!!!! WRONG!! I was excited to come to Le Grand in May 2009 for my anniversary - until i saw the surroundings and our room and the food service - AWFUL. There was no buffet style eating as we were accustomed to in other islands, poor selection of meals, no variety and the... more

24.05 - 07.06.2009 What a wonderful place. My best holiday. I have been to Tobago before, but this was my best holiday on the Island. All the staff was friendly and police. Always smiling and time to talk to the visitor. The food was excellent – specially the fish. We have a nice room - just in front of the... more

Pleasantly surprised after reading previous reviews. Apprehensive as travelling with 2 children (12 & 9) and moved from Grafton Beach resort due to it being refurbished. In all honesty there were not enough guests to warrant both hotels being open. Very quiet, few guests, but had pool mostly to ourselves and the beach - bliss! Although swim up bar only... more

A friend and I spent 2 weeks here in May 2009 due to a very good online deal. The members of staff were faultless and very friendly at all times, which was a pleasant surprise and contrary to the reviews we had read beforehand. The daily Spa treatments were superb and the hotel in general, though in need of some... more

Possibly one of the worst hotels I have stayed in in a long while. The staff were rude - ranging from a rude reception from the security staff on the entrance (which incidentally does not seem to be manned 24h - so don't expect security cover for your vehicles overnight) to the reception staff who barely seemed to be able... more