The previous reviews I've been reading about Capo Sud made me loose confidence in TripAdvisor for good. The rooms are a poor throwback to the 80s without air conditioning and spotty hot water, the service non-existant, the beach controlled by a loud pseudo-lifeguard. The hotel caters mostly to local families, who might not be aware of the trends in hotel...
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We are sorry that Mr. ExInferis has not remained satisfated with his staying at Capo Sud as it happens to almost all of our guests. We confirm that some of our rooms have air conditioning and others do not. This is written very clearly on our website in all languages: If the guest prefers a room with air conditioning it...
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Stayed for 6 days, left just two days ago and I can tell straight away I already miss the incredible views, lovely setting, and quality of the water. The beach is really near to the hotel, just about two steps away. Couldn't bother with the swimming pool since the sea was so clean and near hehe. I'd like to remark...
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The Capo Sud is a hotel of contrasts. We were disappointed that the room was poorly furnished and the air conditioning did not work. The management offered an alternative room but we elected to stay were we were and found that switching off the (uneccessary) drinks refrigerator made a significant difference to the temperature. We had become paranoid about mosquitos...
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We thank you very much for your comment. It's our policy to do our best in resolving all kind of problems and in this situation particularly, we offered us to change the room for a better satisfaction, but our suggestion was denied. This can let us think that probably the problem was small.
During the closing time of the Bar...
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After having booked this holiday following generally good reviews on "Trip Adviser" we were disappointed at arrival at the hotel. Although set in a beautiful natural spot and quiet surroundings the accommodation left much to be desired. The chalets are very basic and in need of update. There is no Air Conditioning available in any of the Chalets just a...
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The air conditioning is available only in some rooms and on request at time of booking. It never happened before that a Guest, who reserved a room with air conditioning received a room without it.
About the cleaning products, since this year, our hotel adheres to eco-hotels of Legambiente, the association that is committed to protect the environment and nature....
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We stayed at the Hotel Capo Sud in Jun 10.It was a exquisite experience with very attentive staff,awesome food (kudos for the fresh fish!!) and brillliant location with a private beach. This is a place to go if you want to relax and while your day away. We will be definitely coming back!
Thank you very much for your opinion on our House.
Our cook and his staff are proud of your praise; all of us wll do our best to make enjoyable your next holiday at the "Capo Sud"!
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We had a very pleasant stay. Close to the beach, clear water and a nice hotel in total.
The only exception was the head waiter. We arrived for dinner and outside the restaurant it was 6 tables occupied and 12 tables not in use. We asked for permission to eat outside but did get strange arguments that it was impossible....
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Thank you for appreciating the setting of our Hotel.
The task of a maitre is not an easy one: usually all the commensals of our restaurant would like to eat near to a window (with any weather), on the terrace (if the weather is warm) and inside (if it is windy), and for a matter of space or of organisation...
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The people at this hotel are very, very helpful which saved us a lot of time and hassle. The location of the hotel on the nicer southern part of the island is ideal, the beach of the hotel is ok. The breakfast is good. We had room category blue with very nice view onto the sea and private balcony. The...
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Thank you very much for your appreciation of the "Capo Sud" and for the time spent to write your comment.
We are glad you have appreciated the work of our steaff and our House.
Please take note that in an island,like Elba, goods , some taxes and services are more expensive than on the continent:
Comparing our pricess with those...
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The locale and helpful reception staff were great. The swimming pool and sea side location are a bonus.
It was a pity that you couldn't take your breakfast outside and that head waiter seemed to want to guide us to a less favourable table to keep window ones for his favourites.
The location means that to really enjoy Elba you...
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thank you a lot for your kind words.
In this season the warm weather has arrived much later than usual in Elba; that's why the breakfast has been prepared indoor till the beginning of June; since then our commensals have enjoued their breakfast outdoor and so it will probably be till september
We hope you will be again our welcome...
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Hotel Capo Sud is a hidden away lovely hotel in a fine location in Elba for those who prefer a warm, hospitable, family-oriented environment over the glitter of a five star hotel. The staff are gracious and helpful, the dining area clean and comfortable (one can sit on the terrace if one prefers), the food excellent, and the accompanying beach--where...
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Thank you very much for your appreciation! It's true, our hotel is hidden and far away from the chaos, but those who are looking for it, know how to find it!
September is surely a very good time to stay at the hotel because you can enjoy the quiet all around and the sea is still nicely warm.
We hope...
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Stayed for 3 nights, wished I stayed for more. We had a sea facing room with a gorgeous view and balcony. Most rooms are semi-independent small like cottages which is ideal if you want a more private stay. Room was a bit 70's decor but had all we needed. Bathroom on the small side but functional. The hotel is only...
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We thank you for your comments. Effectively the hotel panoramic position and the nearness to the sea is very appreciate from our guests, that's the reason why we have so many affectionated guests, as you correctly remarked and are happy you will be one of them.
Raffaella Pagnini
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