Nature in this zone is amazing, you can hear birds, waterfalls, insects... but not if you stay at BALDI! Extremely loud music, won't let you relax. Staff is rude, far away from the typical costarican hospitality. Forget about eating, prices are high and food is poor, service is the worst part, we had to wait for 30 mins for a... More

me and my friend stayed this hotel one night and we enjoyed every minute. the hotel has beautiful hot springs, a lot of different pools of different sizes and some have a bar on the water. very nice. also has cool water slides. We did not do anything except be in the hot springs all day, it was very fun.... More

There are numerous hot springs to visit at La Fortuna. I would not go there again due to their exceptionally poorly trained and rude staff. They consistently played games on hotel services stating one price in USD and then asking a much higher price when paying in the official Costa Rican currency.

If you want to spend a day in the hot springs enjoy with your family and friends it is a great place, rates are not bad, could be quite expensive if you are going to drink or eat something else a part of the lunch that is included in the one day tour rate. But you can have a great... More

We did not stay in the hotel but went for the spa and dinner as part of a tour. The spa consists of about a dozen pools of various temperatures fed by a hot sprint. The pools are very nicely landscaped and some have waterfalls. There is a swim up bar. There was very loud music around several of the... More

We had a room for 3 nights with a cot for 3 adults. The cotwas a thin mattress on the floor with a pillow and 2 sheets that did not even fit the bed. The entire experience was a nightmare. The food was overpriced, bus loads of tourists were dropped off for a day pass. The staff did not try... More

The rooms looked like they haven' t been updated since the 70's. they are dark and the bathroom smells like sewage. Busses of tourist arrive daily to use the pools. They are greeted by irritating music that blasts into the night. The pools are crowded. But the coup de gras is the staff could care less about you safety and... More

Heartless Baldi There is no compassion at Baldi Hot Springs when it comes to personal tragedy and need to cancel reservations. My husband and I made reservations for 2 rooms for 2 nights – the second room was going to be used by a friend. However, that friend had a severe fall and had to cancel her vacation plans with... More

terrible rooms, unfriendly staff, military security staff accusing us of bringing in drinks and demandng to search our bags. What people are saying is right...its just a water park with hundreds of annoying tourists. Just dont do go.