My husband and I could not have stayed at a more wonderful hotel. The staff, especially in the restaurant, was terrific. The grounds were beautiful. We loved being able to wake up at 6:00am and go down to the pool, hot tubs and sauna. We reserved all of our tours through Franks tours and could not have been more pleased.... more

My boyfriend and I decided to take a trip for my birthday/Valentines Day and chose Costa Rica as our destination! At first we were thinking of chosing to stay somewhere in Jaco but after reading more about it and how it was more of a 'rowdy' place than relaxing, we saw the El Tucano on Orbitz and read about it... more

The hotel was clean and the location next to the jungle was very cool! Everyone was nice and friendly. However, Frank made the vacation Excellent! We booked five different excursion days with Frank and saw so many amazing beauties of CR! He was always on time, his English is excellent, he is so friendly, and he went above and beyond... more

Even though Frank was horribly absent during our visit, Occidental El Tucano proved very enjoyable and provided a great value. This hotel is part of the Occidental resorts chain, located in Aguas Zarcas, close to Cuidad Quesada (San Carlos) - the trip to Aguas Zarcas is fairly hard - (traffic, steep inclines, no signs) - GPS and automatic transmission are... more

The hotel was magnificent. It is located in the mountains of San Carlos. The drive up to the hotel offered many lovely views of the surrounding countryside. It is located in-between two towns (Ciudad Quesada and Agua Zarcas) which offer many quaint shops. It is also located five minutes from a locally-owned zoo for rescued exotic animals (including lions, tigers,... more

My wife and I stayed at the El Tucano. First, we wanted to have a jungle vacation not a beach vacation and this place was perfect. It sits about 30' from the jungle. As you eat your meals you can look into the jungle and hear all the sounds of wildlife. The grounds of the hotel are clean and well... more

We took the advise of the reviews and booked a day trip with Frank. He was wonderful. We did horseback riding up to the zip-lining tour, which was incredible, a little scary, but worth the hike up to the first platform. Frank then took us to a wonderful steakhouse, stopped off for some monkey-spotting and even took us to the... more

Just like some of the other reviewers, I am writing this because we loved Frank, the tour guide. He was awesome. He was the most willing, kind, helpful person we've met. We chose three tours, the all day tour which included the volcano, iguanas, monkeys and the arenal volcano at night. We also did the Cano Negro tour which was... more

We stayed at the El Tucano in December which we thought was the end of rainy season - wrong! Even though we had mucho rain, we had a fabulous time exploring the local area with Frank Tours, the local guide. We saw lots of wildlife, and amazing vegetation and birds. Costa Rica surprised us. In this area it is largely... more