Booked this hotel after viewing previous reviews on this sight and getting a good price from travel agent for all inclusive deal. Reception staff were polite and we went through all the paper filling etc. Had to wait for about an hour for room to be ready after check in. Checking out time of room is 12.00 and we arrived... more

There is nothing grand, and not much that is genuinely good in this Corfu resort save for one very crucial aspect - the fantastic location. Upon our late-night arrival everything that could go wrong, did; the receptionist took a very long time to check us in, the air-conditioning unit did not function properly, the mini-bar most unwelcomingly didn't even have... more

We visited this hotel in September 2009 & are shocked to read the poor reviews that have been posted on this site, please ignore them, don't let it prejudice you holiday. Without sounding patronising we haven't ever done a family package holiday before but due to financial circumstances we decided to go for it rather than stay at home. We... more

OK, yes there were a large number of wasps at breakfast with a few at lunch which were a little annoying but not a big problem. We found all the staff very friendly and welcoming and would do anything for you. It is a very quiet location, ideal to relax and the animation team worked very hard to try to... more

Just returned from this hotel, it was so dissappointing, wasps were everywhere, in the food, in your drinks and in your face. Staff were very grumpy, did not want tourists there, cleanliness was very lacking, very isolated, nothing to do in the evening, entertainment was poor, the whole hotel needs re-furbishment and in my opinion, someone needs to go in... more

Certainly not the standard I would expect from Thomson. Very mixed nationalities are catered for but to which nation's standards I am not quite sure. Food was varied for all the different peoples in the hotel and ,without wasps, was very tasty. Daytime entertainment very good - evening entertainment only available in the beach dining area - non in the... more

Just got back from a week at this hotel (Sept 2009). Our room (351) had a panoramic view across bay - well worth paying the extra for sea view. We had twin beds which were very low to the floor having soft mattresses and pillows - not very comfortable, but not worth complaining about. We can't believe some of the... more

Just returned from 10 very relaxing days at Louis Grand. Cant understabd some the recent reviews of this hotel - we found hotel staff polite and very helpful, rooms cleaned well every day and fresh (good condition) towels daily. Food was plentfull and of good quality always fresh and hot - all of our party of 9 aged from 7... more

Arrived on 21st August to what can only be described as a shabby, run down and very tired hotel. Given beach towels full of holes, bed spread dirty and holey, small dark room facing car park, food not up to standard, no shallow end to swimming pool, poor entertainment in the evening.....so much was not up to expectation and we... more