Even though we expected the food to be bad after reading some of the comments here we were disappointed. No taste, too dry, overcooked and not very nice looking. After a week at Bahia Palace we couldn't wait to get home and cook for ourselves. Unfortunately somebody had put water in the airfuel so we had to stay another night,... more

My husband and I returned from a romantic two week holiday in the Azores. The Bahia Palace Hotel in Sao Miguel provided us with the refuge and quiet we needed, after a very cold and snowy new year in Canada. The Bahia Palace is located on a hill overlooking the majestic Atlantic Ocean. Surrounded by beautifully kept grounds, the hotel... more

Only stayed two nights but was delighted to arrive at 1am to find we had been upgraded to a room larger than our entire flat! Unlike previous guests, we found that the food was good with the only eating oddity being the requirement at breakfast to have to ask for everything beyond bread and coffee! The location is spectacular but... more

nice setting - large rooms cleaned regularly nice pool nice gardens - a little bit isolated - you can't walk anywhere because theres no footpaths - but the one real complaint is the food! anything cooked hot would remind you of the offering made by grandad in 'Fools and Horses'!! the breakfast bacon and scrambled egg was just placed in... more

Our family of three - 2 adults & 1 16 year old stayed here for two weeks. We had mixed experiences with staff, some of whom were very friendly some not. We arrived shortly before mid-night and were given no help with luggage and pointed in the direction of our rooms. There was no means of getting a drink alcoholic... more

I spent a week at this hotel and enjoyed the stay. Situated next to the ocean, there are lovely views out to sea and if you're lucky you might even spot groups of dolphins further out. One of the best beaches on the island is right next to the hotel and can be easily accessed. The hotel swimming pool is... more

We have just returned from 4 nights at the Bahai Palace. We did not see the poor reviews that had been posted previously until after we had booked. Thankfully the hotel had greatly improved. The setting for the hotel is magnificent - see photos. OK, so they did not offer to help us upstairs with our 2 small wheel-along travel... more

We booked in to the hotel but were given no help, advice or information at all. Our sea side hotel room was not as clean as it should have been and glass around balcony was absolutely filthy. Housekeeping didn't remove glasses from room so by end of 3 day stay we had about 20 glasses! Breakfast was horrible plastic food... more

We booked this holiday sometime ago and just before going I read such diappointing reviews I became alarmed. But my worry was unnecessary, as this hotel was lovely, in beautiful gardens beside the Atlantic. We arrived just before 10.00pm after flight delays, but we were served dinner by such friendly staff who were helpful throughout our stay. Breakfasts were excellent,... more