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Mercure Maidstone Great Danes Hotel

4.0 of 5
Mercure Maidstone Great Danes Hotel, Hollingbourne ME17 1RE, England (Formerly Mercure Maidstone Hotel)
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Mercure Maidstone Great Danes Hotel
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174 reviews from our community

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Date Rating
London, United Kingdom
1 review
4 of 5 stars Reviewed 21 May 2013 NEW

Location very good.. Service from eating area and bar was great.Very good value for money. Room could have been a bit cleaner (did miss having no biscuits and bottled water in room, which i thought was a nice touch. The pitch and putt must get missed out alot, by lack of signs, There is a outdoor chess game, which unless... More

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Review collected in partnership with Accorhotels.com

Dominic D, General Manager at Mercure Maidstone Great Danes Hotel, responded to this review
22 May 2013

Dear Deborah741 Thank you very much for your review, I have carefully noted your comments. The Privilege or Superior rooms have all the extras and are well worth the upgrade next time. There is something for everyone here with extensive leisure as well as table tennis, a well stocked fishing lake, trim track and more - too much for one... More

Birmingham, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 19 May 2013 NEW

Stayed here for one night. Gave me a room at the back - huge but soul-less - could have put up with that but as a female travelling alone this room had a fire escape right outside the bedroom window, with a platform for easy acess to the room! The locks on the windows to prevent someone coming in were... More

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Dominic D, General Manager at Mercure Maidstone Great Danes Hotel, responded to this review
20 May 2013

Dear Vickyhotelguru Thank you for your review. We have a good selection of rooms and will offer alternatives whenever possible. The heating can be controlled in each room and all bedrooms are fitted with digital door locks, deadlocks and chains for added security. Many regular guests prefer the 000 rooms as they are quiet overlooking the rear grounds and very... More

canterbury
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 18 May 2013 NEW

I attended a wedding at this hotel in 1984 and whilst I'm sure it has been decorated since, it was hard to tell! That said, the staff are first class, polite, cheerful, efficient and helpful, a very rare commodity these days. The room itself was fine, if a little tired. Bed was comfortable and bathroom was functional and very clean... More

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Dominic D, General Manager at Mercure Maidstone Great Danes Hotel, responded to this review
20 May 2013

Dear nat Thank you for your review. I am pleased you found the team first class and the bedroom and bathroom comfortable and clean. I am sorry you did not feel the same standard continued into the club and I will pick these points up and take action directly where required. Sincerely Dominic More

Cambs
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

Stayed for four nights as a driver with a party of 17 guests, upon arrival the staff were ready and waiting the receptionist even boarded the coach to hand out room keys to my passengers. Porterage was very quick indeed taking the bags to the rooms while the group enjoyed a welcome tea/coffee. The rooms are very spacious and comfortable... More

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Dominic D, General Manager at Mercure Maidstone Great Danes Hotel, responded to this review
20 May 2013

Dear McKenna71 Thank you very much for your review. We are delighted your group were pleased with their stay and thank you for sharing the feedback. The team will be very pleased to read your comments. I hope you have a good season and look forward to welcoming you back. Sincerely Dominic More

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 of 5 stars Reviewed 16 May 2013 NEW via mobile

The rooms tastefully furnished in a French style - Accord Hotels. The beds comfortable and the restaurant,food & service excellent.Spacious parkland grounds with peacocks.Worth the money for a leisure stay.

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Dominic D, General Manager at Mercure Maidstone Great Danes Hotel, responded to this review
20 May 2013

Dear ChrisStaly Thank you very much for your review. We are delighted you enjoyed your visit and hope to welcome you back again soon. Sincerely Dominic More

Chichester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 12 May 2013

We stayed room-only on 5th May for 1 night. Check in time was 2pm and we arrived 3pm. The room wasn't ready for another 45 minutes or so, but reception staff were very apologetic and we waited in the bar with a complimentary drink so no complaint there. We dropped our cases off in the room, a Classic Double, which... More

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Review collected in partnership with Accorhotels.com

Dominic D, General Manager at Mercure Maidstone Great Danes Hotel, responded to this review
13 May 2013

Dear mercapt Thank you very much for your review. I am pleased you enjoyed your meal in the brasserie and had time to enjoy some of the many leisure facilities. The bank holiday weekend was exceptionaly busy with a lot of late bookings and I apologise that your room was not ready when you arrived. I am glad you found... More

London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 8 May 2013

I arrived at the hotel with my family at roughly 2:45pm, as we were told that before 2:00pm, it wouldn't be possible for us to check in. However, once we got there, there was a small crowd of people in the lobby due to the fact that the rooms hadn't been cleaned yet and we would have to wait. We... More

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Dominic D, General Manager at Mercure Maidstone Great Danes Hotel, responded to this review
9 May 2013

Dear Hannah Thank you for your comprehensive review. I am pleased you found time to use the games room and some of the many facilities avalaible here. I apologise for the delay getting to your bedroom and the other issues which I imagine was during the bank holiday weekend when we did have a lot of late bookings and a... More

Canterbury
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 29 April 2013

My husband and I stayed here for one night as meeting a business friend for the evening. We only stayed in the hotel as visited the local village of Bearstead for a meal, which has a few good restaurants. The hotel looked a little dated, with many of the guest appearing to be elderly, however this should not put someone... More

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Dominic D, General Manager at Mercure Maidstone Great Danes Hotel, responded to this review
30 April 2013

Dear Corinne 271 Thank you for your feedback. I am pleased the receptionist took the time to check you in properly and that you enjoyed the fabulous bed and your Privilege room. All bedrooms should have an iron and board and I will follow this up. There is also a full size steam iron set avaliable from reception. We hope... More

Maidstone, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 29 April 2013

Attended event and stayed over night. Three course meal at event great along with breakfast. Room had everything you could want except a little on the small size. We didn't use spa, pool or sauna as short on time so unable to comment.

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Dominic D, General Manager at Mercure Maidstone Great Danes Hotel, responded to this review
30 April 2013

Dear jhelps58 Thank you for your kind comments. I am delighted you enjoyed the Ladies Festival and your stay with us. Perhaps you will have more time to try the many facilities on your next visit. We look forward to welcoming you back soon. Sincerely Dominic More

Redditch, Worcs.
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 19 April 2013

Recently stayed on here on business and have done so on several occasions in the past. The hotel is well located, but it is looking very tired and all of the bedrooms I've occupied on each of my visits has been sadly lacking in basic decorative maintenance and upkeep and the furniture and equipment has generally been tatty. On this... More

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Dominic D, General Manager at Mercure Maidstone Great Danes Hotel, responded to this review
23 April 2013

Dear Al and Deb Thank you for your constructive feedback, I am sorry to read that we failed to meet your expectations. We have a rolling maintenance programme for all areas of the hotel with a dedicated maintenance team who have been refurbishing a number of rooms and who will make these areas a priority. As you know, with the... More

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Additional Information about Mercure Maidstone Great Danes Hotel

Also Known As:
Ramada Hotel Maidstone
Maidstone Ramada
Ramada Maidstone
Mercure Maidstone Great Danes Hotel Hollingbourne, Kent
Address: Mercure Maidstone Great Danes Hotel, Hollingbourne ME17 1RE, England (Formerly Mercure Maidstone Hotel)
Region: United Kingdom > England > South East England > Kent > Hollingbourne
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Hollingbourne
Price Range: £
Hotel Class:4 star (4*)
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Mercure Maidstone Great Danes Hotel
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