In Feb 2012, I booked a family room with a window, for December 2012. When we arrived, they said we could not have the window room, as they had given it to someone else, despite me having booked it 10 months earlier. They reduced our fee by a measly 10RM to compensate! I tried to find another hotel, but unfortunately... More

Fronting Queensbay mall, with numerous eating locations and close to the bay, this budget hotel is quite a convenient and reasonable place to stay overnight or a few days. That is if you don't mind no windows.

Best thing about the hotel is its location - right across the street from Starbucks and TGI Fridays, at the Queensbay mall. Room was the smallest I've had including staying in budget rooms in Japan, and the bathroom wasn't as clean as I would have preferred and the whole floor was always wet due to it being a wet room... More

Right across the road from the Queensway shopping mall, where you’ll find western eateries Mcdonalds KFC and TFI Fridays, and lots of local restaurants surrounding this hotel. Room wise, very compact not much floor space (but ok for 1 or 2 nights, if you were planning on staying longer than that the lack of moveable space may be an issue)... More

I happen to reserve a room through their websie,and had taken a photo of the confirmation number received on my handphone for reference. I went to the hotel in the nite and showed the staff of my reservation.He did some checks and told me no rooms available and advsed me to bring the printed confirmation next time (ridiculous) but i... More

I love it that Apple 1 hotel is right in front of Starbucks at Queensbay mall! It is indeed accessible, given that the rapid penang bus system is simple and easy to understand. The wifi is also very fast! Awesome! The only sad thing is that, it's one of the smallest rooms i've ever gotten for a single bed room.... More

Stayed here in Feb 2012. I choose this hotel because it was apparently quite new thus I would expect some level of cleanliness and good maintenance of the room. The reception service was average. I asked for the biggest room but it was still a little too small. If 1 person is to walk to another corner of the room,... More