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The Cross Hands Hotel

3.0 of 5
Tetbury Road, Old Sodbury BS37 6RJ, England
Hotel amenities
The Cross Hands Hotel
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141 reviews from our community

    Trip type
Traveller rating
    35
    40
    26
    15
    25
Date Rating
Oxford, United Kingdom
1 review
1 of 5 stars Reviewed 19 May 2013 NEW

My husband and I went for our wedding annivesary memorable for all the wrong reasons. When we arrived our room had to be recleaned due to a workman having done some work and not having been recleaned, although the cleanliness of the bathroom was still not good even after it was supposed to have been recleaned. Breakfasts were the worst... More

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Old_English_Inns99, Brand at The Cross Hands Hotel, responded to this review
20 May 2013

Please accept our apologies for running out at breakfast. This is not a usual occurrence and we have taken steps to prevent this issue. Regarding the noise, this should now be dealt with and so far, we have not had a repeat performance. I hope this experience does not deter you from visiting any other Old English Inn in the... More

kircubbin
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 10 May 2013

Stayed in this hotel for Badminton Horse Trials and it was perfect, it was only 5 - 10 minutes drive from the horse trials and the local taxi guy Doug to us there and back from the hotel. e will definitlely be returning for next year. The rooms and food was a very high standard. if you are wanting to... More

Was this review helpful? Yes 1
Old_English_Inns99, Brand at The Cross Hands Hotel, responded to this review
13 May 2013

Thanks for your comments. We're glad you had a good time and so glad the weather was fantastic this year. We look forward to welcoming you back at next year's Sunny Badminton. More

York, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 9 May 2013

My wife and I stayed here over Badminton Horse Trials as it was one of the nearest hotels to Badminton itself and despite being extremely busy (as I was expecting over Badminton) the service we received was fantastic for the entire 4 night stay. I understand the Cross Hands has just undergone refurbishment, and it really shows. The bedroom was... More

Was this review helpful? Yes 1
Old_English_Inns99, Brand at The Cross Hands Hotel, responded to this review
10 May 2013

Thanks for your positive comments. We're glad you enjoyed your stay over the very busy Badminton HT period and we hope to see you again soon. More

Oakham, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 28 April 2013

We stayed at the Cross Hands hotel the weekend of 19/20th April - our friends had booked the 'superior' rooms for our stay as they were hoping to recommend the hotel to their guests who are coming for their son' wedding in August. On our arrival we were directed as to how to get to the Queen Elizabeth 11 room... More

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Old_English_Inns99, Brand at The Cross Hands Hotel, responded to this review
10 May 2013

Thank you for your comments. As discussed previously, this is a very very old building (600 years old) and no two rooms are the same. Most rooms have showers and 4 out of 21 have baths. We apologise that breakfast did not run as smoothly on the second morning and we have made efforts to redress this situation. We can... More

Wickwar, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 27 April 2013

We visited the Cross Hands to celebrate our Silver Wedding anniversary with a couple of friends on 27 April. My wife had dined there a few days earlier with a group of her friends. My wife called to reserve on Tuesday but didn’t have a response until Thursday, but we didn’t think anything of this. The refurbishment has been done... More

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Old_English_Inns99, Brand at The Cross Hands Hotel, responded to this review
10 May 2013

Thank you for your comments. We apologise again that the steak was improperly cooked. unfortunately on this occasion the chefs were informed that the steak was medium rare. I have informed the team to double check the cooking specifications with the guest in future. Regarding the wine, we will look into our policy of bringing the wine to the table... More

Tring
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 27 April 2013

Have passed this pub several times and wondered what it was like. Needed lunch mid week and called in. The staff were terrific. Greeted as soon as we entered and shown a table. Drinks order taken within minutes and similar with food order. Food arrived promptly. Same with the bill and payment. The food menu is very large. Food was... More

Was this review helpful? Yes 1
Old_English_Inns99, Brand at The Cross Hands Hotel, responded to this review
10 May 2013

We appreciate your kind comments, we are very pleased with the refurbishment. It has been very sympathetic to the building and it's history. We hope you will visit again soon More

bristol
Top Contributor
58 reviews 58 reviews
17 hotel reviews
Reviews in 37 cities Reviews in 37 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 16 April 2013

I called in during the afternoon for a drink to break my journey. The refurbishment is very good and done in good taste but either they have not trained their staff to clear the tables or the staff are just bone idle. As I walked in there was a small room on the right, and this is the first sight... More

Was this review helpful? Yes 2
Torquay
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 14 April 2013 via mobile

I stayed here with my 2 children this month. The food service and accommodation was suburb and great value for money. The place looks very nice with its refurbishment. The bar has been transformed completely as well as the restaurant. If you have been before you must return and see the changes! I will certainly be returning soon.

Was this review helpful? Yes 1
OldEnglishInns, Manager at The Cross Hands Hotel, responded to this review
15 April 2013

Thank you for taking the time to post your review. We are really pleased you enjoyed your recent stay at the hotel. At Old English Inns we aim to deliver the best service and value possible to every one of our customers. We appreciate your comments and look forward to welcoming you back to the hotel again very soon. More

Nottingham, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 10 April 2013

This was a last minute booking and was from late rooms. i paid £19 for a single room including breakfast................absolutely brilliant and well worth that !!! The atmosphere was good, food amazing and staff very pleasant.

Was this review helpful? Yes 2
OldEnglishInns, Manager at The Cross Hands Hotel, responded to this review
15 April 2013

Thank you for reviewing your recent stay with us, we appreciate all your feedback. We constantly work hard to deliver excellent service and great value. We look forward to welcoming you back to one of our Inns soon. More

Bath
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
Reviews in 15 cities Reviews in 15 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 8 April 2013

This has always been a handily placed venue, but it was getting tired, so we hadn't used it for over a year. We were keen to try it, given the encouragingly attractive exterior, with decent outdoor furniture, new signage etc. Even the sign proclaiming two meals for £9-95 didn't put us off....irony coming up later.... Having failed to get in... More

Was this review helpful? Yes 1
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Additional Information about The Cross Hands Hotel

Also Known As:
Cross Hands Hotel
Cross Hands Old Sodbury
The Cross Hands Hotel Old Sodbury, Gloucestershire
Address: Tetbury Road, Old Sodbury BS37 6RJ, England
Region: United Kingdom > England > Gloucestershire > Old Sodbury
Amenities:
Free Parking Restaurant
Hotel Style:
Ranked #2 of 3 B&Bs / Inns in Old Sodbury
Price Range: ££
Hotel Class:3 star (3*)
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The Cross Hands Hotel
See lowest price for your stay* (from our partners)
Show Prices